At a Glance
- Tasks: Support the contracts manager and manage client orders efficiently.
- Company: Join SEE Services, a leader in maintenance solutions.
- Benefits: Competitive pay, supportive team, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
- Why this job: Be the vital link between clients and engineers, making a real difference.
- Qualifications: Strong communication skills and a knack for organisation.
The predicted salary is between 30000 - 40000 £ per year.
SEE Services is currently seeking a Maintenance Labour Controller. The ideal candidate will provide comprehensive administration support to the contracts manager, ensuring customer and office enquiries are dealt with efficiently and effectively. To function as the initial contact with our clients, to accept their order for works and enter the order onto our works management system. The Labour controller will provide assistance to the daily workings of our contracts manager and team of engineers covering Planned and reactive Maintenance to a dedicated account and ensuring the Client requirements are met.
- To review reactive tasks received during the working day and raise on our in-house system.
- Taking incoming telephone calls to assist with Client requests and Updates.
- To review outstanding jobs with reference to specified response times, evaluating the nature and importance of the instructions, ensuring that calls are responded to with reference to both the importance of the works and the contractual response times.
- Assign work to engineers on our in-house system and Client Portals.
- Where necessary allocating specialist sub-contractors, giving response, completion and access details, and other relevant information, to ensure compliance with Client requirements.
- When liaising with sub-contractors it is essential to link in and involve the Contract Manager to ensure the best sub-contractor is procured.
Maintenance Labour Controller employer: SEE Services
SEE Services in Bromley is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. As a Mobile Fabric Engineer, you will benefit from a dynamic environment where your skills in maintenance and customer service are recognised and rewarded, all while enjoying the convenience of working across various local sites.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Labour Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute as a Maintenance Labour Controller. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As the first point of contact for clients, being clear and confident on the phone is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Maintenance Labour Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Labour Controller role. Highlight any relevant experience in administration support, customer service, or managing enquiries. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can help us meet our clients' needs. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills:Since you'll be the first point of contact for our clients, it's crucial to demonstrate your communication skills. Whether it's through your writing style or examples of past experiences, let us know how you handle client interactions effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at SEE Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Maintenance Labour Controller. Familiarise yourself with the tasks mentioned in the job description, like handling client enquiries and managing work orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As the first point of contact for clients, strong communication skills are essential. Prepare examples of how you've effectively handled client requests or resolved issues in the past. Practising clear and concise responses will also help you convey your thoughts better during the interview.
✨Be Ready to Discuss Problem-Solving
The role involves evaluating tasks and prioritising them based on urgency. Think of specific instances where you've had to assess situations quickly and make decisions under pressure. Highlighting your problem-solving abilities will show that you can handle the fast-paced environment of maintenance management.
✨Familiarise Yourself with the Company
Research SEE Services and their approach to maintenance and client relations. Understanding their values and how they operate will allow you to tailor your answers to align with their expectations. It also shows that you’re proactive and genuinely interested in being part of their team.
