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- Tasks: Provide service support, installation, and training for cutting-edge equipment.
- Company: Join Ishida Europe Ltd, a leader in innovative technology solutions.
- Benefits: Competitive salary, overtime opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a real difference by solving technical challenges and supporting customers.
- Qualifications: Electro-mechanical fault-finding knowledge and strong IT skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Main Purpose of the role: To provide service support, installation, commissioning and pre-delivery inspections for Ishida Europe Ltd and third-party products to external customers and internal departments or regions.
Primary Responsibilities:
- The installation and commissioning of all product lines.
- The repair of Ishida and OEM equipment.
- To provide training for customer and Ishida personnel where required.
- To liaise with customers and Ishida personnel to resolve ongoing issues if they arise.
- To maintain a high level of effective communication with customers and all internal departments.
- To attend meetings as required.
- To complete service order site reports at all times and follow up where necessary.
- To work a reasonable amount of overtime including weekends to meet the business needs as required.
- To ensure maximum assistance in achieving the financial targets set for the department.
- To ensure compliance with the current UK Service Policy.
- To provide out of hours telephone technical support (as agreed).
- To adhere to customers' site rules and standards at all times.
- To maintain safe systems of work, comply with relevant Health and Safety legislation and report any breaches.
- The role holder will undertake all tasks within their level of skill and ability that are commensurate with the post.
What skills are we looking for?
- To be successful in this role you will have electro-mechanical fault-finding knowledge.
- You must be IT literate, have excellent administration, organisation, and planning skills.
- Must have knowledge in critical and analytical thinking.
- You will be able to consistently complete tasks to a high standard, provide excellent customer service, have a positive and “will do” attitude.
- Must be able to work individually or as part of a team and be willing to drive long distances.
Service Engineer - UK employer: See Ishidas current vacancies
Contact Detail:
See Ishidas current vacancies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they relate to service engineering. We want you to show off your knowledge and passion for the role, so practice common interview questions and have your own ready too.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. We recommend mentioning something specific from the interview to remind them of your great conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Engineer - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electro-mechanical fault-finding knowledge and IT skills. We want to see how your experience aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Mention your customer service skills and positive attitude, and let us know how you can contribute to our team.
Showcase Your Communication Skills: Effective communication is key in this role. In your application, highlight any experiences where you’ve successfully liaised with customers or resolved issues. This will show us you can maintain that high level of communication we value.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at See Ishidas current vacancies
✨Know Your Stuff
Make sure you brush up on your electro-mechanical fault-finding knowledge. Familiarise yourself with the products and services offered by Ishida Europe Ltd, as well as any third-party products you might encounter. This will show that you're not just interested in the role but also invested in understanding the company’s offerings.
✨Show Off Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully liaised with customers or team members in the past. Think about times when you resolved issues or provided training, and be ready to discuss these experiences during the interview.
✨Demonstrate Your Organisation Skills
Be ready to talk about how you manage your time and tasks, especially when it comes to completing service order site reports and following up on them. You could even bring a planner or a digital tool you use to stay organised, which can help illustrate your planning skills.
✨Embrace the 'Will Do' Attitude
This role requires a positive mindset and a willingness to go the extra mile, including working overtime or weekends. Be prepared to share instances where you've gone above and beyond in previous roles, showcasing your commitment to achieving targets and providing excellent customer service.