At a Glance
- Tasks: Support sales growth by providing technical applications support for CCW products across EMEA.
- Company: Join a leading company in the B2B capital equipment sector with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Dynamic team environment with excellent career progression opportunities.
- Why this job: Be at the forefront of technology, helping shape solutions that make a real difference.
- Qualifications: Experience in B2B sales support and strong technical knowledge in electrics or mechanics.
Main Purpose of the role: To assist with the sales and contribution growth of the CCW product portfolio by acting as the central point of technical applications support for the sales channels within Ishida Europe. To improve the sales enablement and technical material available to the sales channels around the CCW product portfolio. The role will cover CCW application support requirements throughout the EMEA region.
Primary Responsibilities:
- Responding to and recording application support requests from the sales channels by advising on the suitable machines for a particular enquiry.
- Working closely with the Product Management and Engineering Technical lead in deciding if we take on a particular modification or specials requirement request.
- Ownership of the modifications and specials that the business decides to proceed with by working with the internal sections, ensuring that the technical solutions and cost details are provided back to the requesting party.
- Completing in-house testing on CCW machine units to verify the ability of a particular application.
- Co-ordinating and managing any testing requirements on CCW units within the business and advising on the most suitable solution for a particular application.
- Supporting as required both in house and at site customer trials.
- Assisting with the development and communication of sales enablement tools around the CCW portfolio that assist the sales channel in understanding selections around Machines, Software options.
- Working closely with the CCW Product Manager and the Training Manager to address FAQs around CCW units and improve the overall applications knowledge of the sales channels.
- Assisting the sales channels in understanding the logic within CPQ and also working with the CPQ team in ensuring it is working effectively.
- Ensuring Key Account User Requirement specifications are clearly understood and articulated within the business and in particular through the Engineering team.
- Completing testing on any CPQ potential releases around the CCW portfolio, ensuring that it is a fair reflection of the desired implementation and robust enough for release to the sales channels.
- Producing 2D & 3D provisional layouts for enquiries & orders.
What skills are we looking for?
To be successful in this role you must have experience within a B2B capital equipment environment, direct sales support experience, B2B technical function, technical knowledge of electrics or mechanics and a good understanding of modern sales enablement tools. The ideal candidate must have excellent communication skills, excellent presentation skills, strong interpersonal skills, must be customer focused, IT literate, driven, self-motivated, pro-active, flexible and adaptable.
Applications should be submitted by the close of 1 September 2026.
If you would like an informal conversation about the role before applying, please contact Nick Price.
Applications Engineer in Birmingham employer: See Ishidas current vacancies
As an Aftersales Support Engineer - Team Leader Snacks, you will thrive in a dynamic work environment that prioritises exceptional customer service and employee development. Our company fosters a collaborative culture where your leadership skills will be nurtured, and you will have access to continuous training opportunities to enhance your technical expertise. Located in a vibrant area, we offer a supportive atmosphere that values flexibility and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
See Ishidas current vacancies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Applications Engineer in Birmingham
✨Join Engineering Meetups!
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We think you need these skills to ace Applications Engineer in Birmingham
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Applications Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
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How to prepare for a job interview at See Ishidas current vacancies
✨Brush Up on Core Engineering Principles
Before heading into the interview with See Ishidas current vacancies, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
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Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
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✨Know Your Tools and Software
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