At a Glance
- Tasks: Lead and develop IT operations, ensuring security and efficiency across multiple offices.
- Company: Sedulo, a forward-thinking company focused on positive community impact.
- Benefits: 26 days holiday, flexible hours, health perks, and professional development opportunities.
- Other info: Embrace a culture of diversity, integrity, and continuous improvement.
- Why this job: Join a dynamic team making a real difference while enjoying a fun work environment.
- Qualifications: Experience in IT infrastructure, leadership skills, and knowledge of Microsoft Azure.
The predicted salary is between 36000 - 60000 £ per year.
At Sedulo we are building a world class team to deliver our mission to make positive change in the communities we work in. We do this by:
- Working with our clients to transform their business and personal finances
- Connecting and contributing to the business community in the cities we are located in
- Working with charities by fundraising and influencing change both now and in the future through the Sedulo Foundation
- Being a great place to work and develop your career
At Sedulo we embrace a holistic and innovative culture with diversity and integrity at the heart. We are working to build an open and inclusive environment which supports the needs of all our team members. At Sedulo, we’re looking for people who want to do great work and go beyond expectations. Whether it’s embracing feedback, building strong relationships, or simply bringing your best each day, we value people who care about what they do. We’re committed to creating a positive, supportive environment both in our offices and in the communities around us. Our ongoing charity projects and campaigns are a big part of who we are, and everyone is encouraged to get involved and make a difference. We also believe work should be enjoyable. Alongside all of this, our events team ensure we also have a lot of fun – with countless wellbeing activities and events being hosted at all our offices every week! We understand that to be a world class organisation, we must embrace uniqueness and choose courage over comfort. Everything we strive to be is grounded in our core values: Personable, Integrity, Holistic, Innovative and Delivery Beyond Expectation.
As the IT Operations Manager, you will lead, manage, and develop the IT function to ensure the organisation’s technology environment remains secure, efficient, and resilient. You will take ownership of day-to-day IT operations, oversee the maintenance and continual improvement of our infrastructure, and provide clear strategic direction for cloud, networking, and cybersecurity initiatives. In this senior role, you will act as the primary escalation point for complex technical issues while offering strong leadership, guidance, and mentorship to the IT team. You will drive operational excellence, embed best practices, and ensure the IT function effectively supports the organisation’s goals.
Key Responsibilities
- Oversee all IT operations across five offices, ensuring reliability, security, and service continuity.
- Manage IT budgets, vendor relationships, and procurement processes.
- Develop and enforce IT policies, procedures, and documentation to keep a high standard of service delivery.
- Report regularly to senior leadership on system performance, projects, and risks.
- Own and optimise Sedulo’s Azure environment, including Virtual Machines, Azure Virtual Desktop, App Services, and hybrid domain services.
- Ensure robust Azure Active Directory (Entra ID) and Intune configuration for identity, access, and device management.
- Collaborate with senior engineers to keep and evolve the cloud infrastructure in line with business goals.
- Supervise the management of SQL back-end systems, Azure App Services, and containerised environments.
Knowledge, Skills and Experience Required
- Extensive experience in IT infrastructure and operations roles, including experience in a managerial or leadership capacity.
- Deep understanding of Microsoft Azure, Microsoft 365, and Entra ID (Azure AD) ecosystems.
- Experience with Fortinet network devices (FortiGate, FortiSwitch, FortiAP).
- Strong grasp of cybersecurity principles, compliance frameworks (e.g. ISO 27001, GDPR), and business continuity practices.
- Ability with PowerShell and exposure to Graph API for automation.
- Demonstrated experience managing hybrid environments with Azure and legacy on-prem systems.
- Proven ability to manage budgets, vendors, and IT contracts.
- Excellent leadership, communication, and project management skills.
What we offer
- Holidays & Flexibility: 26 days annual leave (including your birthday), plus bank holidays; Flexible working hours and remote work for up to 20% of contractual hours; Option to work abroad for up to 4 weeks; flexible public holiday policy.
- Pension & Insurance: Company pension scheme; Enhanced maternity, paternity, adoption and shared parental leave and pay.
- Health and Wellbeing: Discounted health perks via Medicash and Unum; Lifestyle Perks: free breakfasts, refreshments, free events, and socials; Annual Christmas trip abroad; financial and mortgage advice; Cycle-to-work and travel ticket loans; Electric car salary sacrifice scheme.
- Professional Development & Volunteering: Paid volunteering days (2 per year); Ongoing personal and professional development, including access to our online learning platform (Kallidus).
Sedulo Group requests that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by our Chief People & Culture Officer. Any CVs sent to any member of our team on a speculative basis will not be recognised. We will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by an instructed agency that may also have been submitted speculatively by an uninstructed agency. In the event that an uninstructed agency's correspondence includes a disclaimer indicating otherwise, our policy will prevail. Our aim is to encourage and support all applicants during the application process, if you have any reasonable adjustments that you will require, please do not hesitate to get in touch via people@sedulo.co.uk.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology and Management
Information Technology Operations Manager in Manchester employer: Sedulo
At Sedulo, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture in the heart of Manchester, Liverpool, and Leeds. Our commitment to employee growth is evident through continuous professional development opportunities, while our focus on community engagement allows you to make a meaningful impact beyond your role. With a strong emphasis on wellbeing and a variety of fun activities, Sedulo is not just a workplace; it's a place where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Operations Manager in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sedulo values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sedulo might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sedulo!
✨Direct Apply to Sedulo
Let's not forget to apply directly through the Sedulo website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Information Technology Operations Manager in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sedulo.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sedulo. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sedulo
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
