At a Glance
- Tasks: Unblock technical roadblocks for Delivery Managers and enhance team efficiency.
- Company: Join Sedna, a leader in transforming global trade with AI-powered solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment focused on collaboration and continuous improvement.
- Why this job: Be the technical engine driving innovation in global trade and make a real impact.
- Qualifications: Strong technical skills in configuration, integrations, and problem-solving.
The predicted salary is between 54000 - 66000 £ per year.
Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce.
Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable.
As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.
Every Sedna product we sell is semi-custom.
That is a strength commercially – and a bottleneck in delivery.
Our Delivery Managers are excellent at taking a customer from signature to live, but the technical edge cases inherent in a semi-custom build – a tagging model that won't behave, an integration that won't connect, a configuration question with no standard answer – currently pull them off the critical path while they wait on other teams to help.
This role removes that bottleneck.
You are the technical engine inside the Delivery team – a hands-on, broad-spectrum engineer whose job is to unblock our Delivery Managers on the pressing technical problems that today stall implementations.
When a Delivery Manager hits a wall, you are the person who gets them through it: configuring, scripting, debugging integrations, untangling tagging logic, and answering the technical questions that would otherwise sit in a queue.
You sit inside Delivery, you report to the Head of Delivery, and you are measured on the same outcomes as the rest of the team.
That is deliberate: your incentives are aligned with speed to value.
You win when the team ships launches faster, not when a ticket is closed somewhere else.
The result is fewer external dependencies, fewer escalations, and implementations that stop stalling on technical unknowns.
What this role is – and what it isn't This role IS A force multiplier for eight Delivery Managers – you make the whole team faster.
A generalist who gets hands on the build: config, tagging, auto-taggers, integrations, APIs.
The first line of technical resolution, so problems get solved in-team.
An engineer with a delivery mindset and delivery incentives.
This role is NOT Not another Implementation Manager with an engineering title.
Not the owner of a personal portfolio of accounts.
Not a project manager – Delivery Managers keep owning the customer relationship and timeline.
Not a Product or Engineering function – you live and are measured inside Delivery.
What you'll do Unblock the Delivery team's technical roadblocks Be the first technical resolver for the Delivery Managers.
When an implementation hits a technical wall – a configuration edge case, a tagging model that won't behave, an integration that won't connect, an “is this a bug or a config?” question – you are who they come to, and you get them moving again.
Get hands on the build directly: workflows, mailboxes, key settings, category and job tags, auto-taggers, and the scripts or API calls needed to make a semi-custom solution actually work in practice.
Hold the escalation boundary.
Decide what can be solved inside Delivery versus what is genuinely a Product or Engineering issue – and when it is the latter, package it so it is specified, reproducible and immediately actionable, minimising the back-and-forth.
Turn one-off fixes into team capability Turn recurring roadblocks into reusable assets – playbooks, templates, tooling, snippets – so the same problem never stops a Delivery Manager twice.
Level up the team's technical skillset.
As Delivery verticalises, you help diversify the skills on the team so that more can be handled in-house over time.
Feed recurring patterns back to Product and Engineering so root causes are fixed at source rather than re-solved on every account.
Configuration diagnose and resolve tagging issues raised as customer priorities.
Integrations
Senior Delivery Engineer employer: Sedna
Sedna is an exceptional employer located in London, offering a dynamic work culture that fosters collaboration and innovation. As an Office Manager, you'll have the opportunity to develop your skills in a rapidly scaling business while contributing to meaningful projects that enhance employee experience and operational efficiency. With a commitment to employee growth and a focus on creating a supportive workplace, Sedna stands out as a place where you can thrive and make a real impact in the world of global trade.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Delivery Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Sedna or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Sedna.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Sedna.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Sedna that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Delivery Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Sedna.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Sedna and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Sedna
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Sedna uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.