At a Glance
- Tasks: Lead the redesign and optimisation of Salesforce for our revenue operations.
- Company: Join Sedna, a pioneering company revolutionising global trade with AI technology.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact in transforming global trade while enhancing your Salesforce skills.
- Qualifications: 4+ years as a Salesforce Administrator with strong project management skills.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Salesforce System Administrator role at Sedna
Join to apply for the Salesforce System Administrator role at Sedna
Job Title: Salesforce System Administrator - 6 Month FTC
Location: UK / South Africa / EU Remote / UK timezone #Remote
Position Overview:
We are looking for an experienced and highly skilled Revenue Operations Systems Administrator with proven Salesforce expertise to own and execute on the Go-to-Market (GTM) tools strategy and roadmap as part of our Revenue Operations function. This role will be responsible for driving the strategic redesign of our Salesforce environment, optimizing its configuration, and ensuring seamless integration with other sales, marketing, and customer success tools. In addition, this role will own ongoing maintenance and support for Salesforce and other critical GTM tools (e.g. Outreach, HubSpot, Juro or DocuSign etc) required for the success of our revenue operations.
The ideal candidate will bring a strong background in Salesforce administration, along with a deep understanding of GTM tools and associated processes.
Key Responsibilities:
- Salesforce Overhaul & Implementation:
- Salesforce Redesign: Lead the strategic redesign of the Salesforce instance, aligning the system architecture with business requirements and ensuring it is optimized for scalability, efficiency, and data integrity.
- System Configuration & Customization: Oversee and manage the customization of Salesforce to meet evolving business needs, including the configuration of objects, fields, page layouts, process automation (Workflow, Process Builder, Flow), and security settings.
- Data Migration & Integration: Ensuring accurate mapping, data cleaning, and integrity. Manage integrations with other revenue operations tools (e.g. Outreach, HubSpot, Notion, etc) to create a unified platform.
- User Setup & Permissions: Manage user setup, roles, profiles, permissions, and security settings to ensure appropriate access control across teams while maintaining data privacy and security standards.
- Automation & Workflow Optimization: Develop and implement workflow automations, approval processes, and business rules to streamline operations and reduce manual effort. Leverage tools such as Process Builder, Flow, and Apex (not required, but nice to have).
Revenue Operations Tools Administration:
- Tool Configuration & Integration: Assist in optimizing critical Go-to-Market tools (e.g., Outreach, HubSpot, Kluster, etc.), ensuring that they are fully integrated with Salesforce and aligned with business workflows.
- System Integrations: Collaborate with various teams to manage integrations between Salesforce and other systems to ensure smooth data flow and eliminate system silos.
- Performance Monitoring & Troubleshooting: Monitor system performance across Salesforce and other tools, identify issues, and troubleshoot system or process-related problems to ensure high availability and uptime.
Cross-Functional Collaboration & Training:
- Collaboration with Stakeholders: Work closely with sales, marketing, finance, and customer success teams to understand their requirements and translate them into effective system configurations and workflows.
- User Training & Support: Develop and deliver training materials and sessions for end-users, focusing on new Salesforce features, process changes, and best practices. Provide ongoing support and ensure teams are using the tools effectively.
- Documentation: Maintain thorough documentation for all processes, configurations, system integrations, and updates to ensure the team has clear resources for troubleshooting and future improvements.
Administrative & Operational Tasks:
- Operational Support: Support with operational activities required to maintain high quality revenue operations, such as management of deal rooms, processing renewal opportunities, and completing opportunity hygiene checks.
- Process Improvement: Identify opportunities for process automation, optimization, and efficiency improvements across the revenue operations tech stack. Continuously recommend and implement best practices.
- Project Management: Lead and manage revenue operations systems projects, including the Salesforce overhaul, ensuring timelines, budgets, and resources are effectively managed. Track progress and report on project milestones.
- System Maintenance & Upgrades: Stay informed about new Salesforce releases, product features, and industry trends. Plan and manage system upgrades and ensure the platform is always up to date with the latest capabilities.
- Vendor & Tool Management: Manage relationships with third-party vendors for tools that support revenue operations, ensuring service levels are met and integrations are functioning as expected.
About you:
We think you’ll need the following experience and qualifications to succeed in this role:
- Able to commit to working 3 days per week on a 6 month full time contract.
- 4+ years of experience as a Salesforce Administrator, with at least 2 years focused on leading or managing Salesforce implementations, overhauls, or large-scale transformations.
- Salesforce Certified Administrator (ADM 201) is required. Additional certifications such as Salesforce Advanced Administrator (ADM 211), Salesforce Platform App Builder, or Salesforce Technical Architect are highly preferred.
- Experience managing and integrating other revenue operations tools (e.g. HubSpot, Outreach, Juro or DocuSign etc).
- Hands-on experience managing integrations between Salesforce and other platforms using APIs, middleware, or third-party integration tools like Zapier.
In addition, here are the core attributes we are looking for:
- Project Management: Strong project management skills with experience leading cross-functional projects, including timelines, deliverables, and resource management.
- Technical Proficiency: Advanced knowledge of HubSpot, Outreach, and Salesforce, with a solid understanding of Salesforce customization options (e.g., Apex, Lightning Components, Flow, Process Builder) and a high level of technical acumen in working with data structures and integrations.
- Data Management: Strong experience in data management, including data migrations, data cleanup, deduplication, and ensuring data integrity across systems.
- Problem-Solving Skills: Exceptional analytical and problem-solving skills with the ability to identify opportunities for process optimization and troubleshoot complex system issues.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Communication & Collaboration: Excellent communication skills, both written and verbal, with the ability to work effectively with cross-functional teams and present technical concepts to non-technical stakeholders.
More about Sedna:
Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce. Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.
Salesforce System Administrator employer: Sedna
Sedna is an exceptional employer that fosters a collaborative and innovative work culture, offering employees the opportunity to make a meaningful impact in the realm of global trade. With a focus on professional growth, Sedna provides extensive training and development resources, ensuring that team members can enhance their skills while working remotely across the UK, South Africa, and the EU. The company values adaptability and creativity, making it an ideal environment for those looking to thrive in a dynamic setting while contributing to a transformative mission.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce System Administrator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sedna values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sedna might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sedna!
✨Direct Apply to Sedna
Let's not forget to apply directly through the Sedna website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Salesforce System Administrator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sedna.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sedna. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sedna
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
