At a Glance
- Tasks: Manage office operations, IT provisioning, and support team activities in a dynamic environment.
- Company: Join a forward-thinking company transforming global trade with a collaborative culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement and creative problem-solving.
- Why this job: Be a key player in enhancing workplace efficiency and employee experience.
- Qualifications: Experience in office management, IT asset administration, and strong organisational skills.
The predicted salary is between 36000 - 44000 £ per year.
Location: London #LI-Hybrid
As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.
We are looking for a highly collaborative and motivated Office Manager to join our People team. This role involves taking direct responsibility for keeping our teams equipped, our software tools well-administered, and our workplace running smoothly in London and across our smaller offices and remote environments in different timezones.
It is important that you can demonstrate previous ownership of the reliable and accurate delivery of IT provisioning (laptop setup for new joiners etc), IT asset management, software licence administration, and workplace operations - escalating more complex decisions to the Head of People Operations.
From onboarding to offboarding, software licence allocation to office environments, you'll keep the foundations running that let our teams do their best work. This is a high ownership, cross-functional role, working closely with Leadership, Finance, and regional teams across all levels, combining strong individual contributor execution with a developing commercial and process mindset, proactive in owning creative ways to move past blockers.
IT, Asset & Vendor Management
- Administer the IT asset lifecycle - procurement (laptops, monitors etc), provisioning, tracking, returns, redeployment, and disposal - keeping the asset register accurate across all regions.
- Maintain and improve Employee Wiki pages covering IT processes, tool management, asset records, and workflow documentation.
- Deliver seamless onboarding and offboarding (HiBob is our HRIS system) from a workplace, tech stack, asset, and logistics perspective.
- Partner with People Ops to monitor and act on feedback from onboarding surveys, pulse checks, and team input.
- Once settled, take on more ownership of the planning, budgeting, and delivery of London social events and team activities, coordinating with regional leads to support social events in other offices.
- Deliver projects end to end, with guidance where needed, to support initiatives that improve the employee lifecycle from a systems and process lens.
- Deliver core workplace operations reliably - prepared for client visits, day-to-day running of the London office - keeping it safe, stocked, and welcoming.
- Manage day-to-day relationships with regional office providers within agreed terms.
- Maintain the lease register, proactively flagging break clauses and contract end dates to the Head of People Operations.
- Track office budgets and support procurement processes.
- Identify opportunities to streamline operations and reduce manual tasks within your scope.
Compliance & Risk Management
- Support ISO 27001 and SOC 2 audits by supplying asset, access, and provisioning evidence, plus policy acceptances, to the Infosec team.
- Maintain internal policies, ensuring employees complete assigned tasks in the HRIS.
- Develop and maintain internal documents, process guides, and up-to-date policy documentation on the Employee Wiki.
Experience from People Operations, HR administration, workplace, or IT operations, from a scaling business environment, circa 150+ employees. Hands-on experience with IT asset administration, provisioning, and software licence management; organised, excellent attention to detail, and a commitment to data integrity.
Curiosity, data, and customer insights help us stay ahead of the curve.
Office Supervisor in London employer: Sedna
Sedna is an exceptional employer located in London, offering a vibrant work culture that fosters innovation and collaboration. With a strong commitment to employee growth, Sedna provides opportunities for continuous learning and development within a cutting-edge tech environment, where your contributions directly impact the future of global trade. Enjoy the flexibility of a hybrid work model while being part of a team that values curiosity, agility, and teamwork.
