At a Glance
- Tasks: Lead and build the Revenue Operations function from scratch at a rapidly scaling tech company.
- Company: Sedna, the operating system for global shipping, backed by top investors.
- Benefits: Exec-level visibility, strong team support, and a chance to shape the future of maritime operations.
- Other info: Join a culture that values curiosity, collaboration, and resilience.
- Why this job: Make a real impact in a pivotal role that drives global trade and innovation.
- Qualifications: 5+ years in Revenue Operations, strong leadership skills, and experience in B2B SaaS.
The predicted salary is between 80000 - 100000 £ per year.
ABOUT SEDNA
Sedna is the operating system for global shipping. Our platform unifies communication, commercial operations, and data for chartering, operations, and finance teams - replacing fragmented tools with a single intelligent system purpose-built for maritime. Backed by Insight Partners, GK Goh Ventures, Stride VC, Chalfen Ventures, and SAP, we’re scaling rapidly and expanding our product suite following the acquisition of Dataloy Systems (Voyage Management Software). This is a pivotal moment: we have product-market fit, strong retention, and an ambitious roadmap - and we need the operational infrastructure to match.
THE OPPORTUNITY
Revenue Operations at Sedna is a critical function - and right now, it’s a big gap. Accountability for strategy, data & analytics, process & enablement and systems is fragmented across the GTM org. We have no single owner who sees the whole picture. The Head of RevOps will be that owner. You’ll build and lead the RevOps function from scratch with a support structure already in place, establishing the systems, processes, and governance that allow Sedna to scale from its current ARR base to the next order of magnitude. You’ll report directly to the C-suite and have full ownership of this function from Day 1.
WHAT YOU’LL OWN
- You will have single-point accountability across all four pillars of Revenue Operations:
- Process & Enablement
- Systems & Automation
- Data & Analytics
- GTM planning & revenue targeting
- GTM onboarding & ramp programmes
- Integrations & data model
- Quota & capacity modelling
- Tech stack governance & procurement
- Attribution & campaign ROI
- Deal desk & approvals workflow
- Commission & incentive tooling
- Cohort & retention analysis
- KPI framework & metric definitions
- Marketing automation platform
- Win/loss & churn analysis
- CRM hygiene enforcement
- Workflow & process automation
KEY RESPONSIBILITIES
- RevOps Leadership & Strategy
- Own the RevOps function as a single point of accountability - ending the current fragmentation
- Define and drive the annual GTM planning cycle, including revenue targets, quota design, territory mapping, and capacity modelling
- Build and maintain the ICP framework, segmentation model, and pricing & discount policy
- Act as a neutral broker for cross-functional decisions across Sales, Marketing, CS, and Finance
- Own board-level RevOps narrative and reporting suite
- Data, Analytics & Reporting
- Build a governed, scalable analytics function - migrating board metrics out of spreadsheets and into a single source of truth
- Own the ARR bridge, GTM funnel metrics, pipeline & forecast reporting, and cohort & retention analysis
- Establish attribution modelling and campaign ROI reporting in partnership with Marketing
- Manage and develop the Data & Analytics Lead (once hired) and partner with the Head of Data on customer analytics
- Process, Enablement & Systems
- Own the end-to-end sales process, including handoff design (SDR → AE → CS), deal desk, and forecast cadence
- Partner with the Head of Revenue Enablement on GTM onboarding and ramp programmes
- Oversee CRM architecture, tech stack governance, and commission tooling with the RevOps Manager
- Re-integrate CS strategy ownership — formally bringing renewals, health frameworks, and post-sale operations back into RevOps scope
WHAT WE’RE LOOKING FOR
Must-haves
- 5+ years leading a Revenue Operations function in a B2B SaaS environment
- Proven experience leading RevOps at a scaling company - you’ve built the function, not just managed within one
- Strong command of all four RevOps pillars: you can speak credibly about CRM architecture and quota modelling in the same conversation
- A track record of resolving cross-functional misalignment and building shared accountability across Sales, Marketing, CS, and Finance
- Hands‑on with Salesforce (or equivalent CRM); comfortable with BI tooling and data modelling concepts
Nice-to-haves
- Experience in maritime, logistics, or complex supply-chain verticals
- Prior experience leading a function through a post-acquisition integration
WHY JOIN SEDNA
- A rare greenfield mandate — you’re building the RevOps function, not inheriting someone else’s architecture
- Exec-level visibility from day one, reporting to the COO with a direct line to the board
- A strong existing team in seat — the RevOps Manager and Head of Revenue Enablement are experienced practitioners you can trust
- A company at the inflection point: product-market fit proven, backing secured, and ready to scale
- A mission that matters — Sedna moves global trade; the shipping industry is responsible for over 80% of the world’s goods
Our values:
- Finally, culture is important to us, so we also look for candidates who share our values: We don’t just adapt-we anticipate change and act with confidence. Curiosity, data, and customer insights help us stay ahead of the curve. We embrace challenges as opportunities and remain resilient under pressure. By staying open to new ideas and ways of working, we lead the future.
- Execute with focus: We turn strategy into action, delivering measurable results that matter. Every initiative counts-discipline and ownership drive business impact. We make smart decisions with speed, balancing pace and precision. Clear priorities keep us focused on what moves the needle.
- Work together, win together: Collaboration is our superpower-we succeed as one team, internally and with customers. We co-create solutions, seek feedback, and build the future of the OS together. Strong relationships are built on trust, respect, and shared goals. By aligning across teams and with customers, we unlock greater impact.
Head of Revenue Operations New London employer: SEDNA Systems Pte. Ltd.
At Sedna, we pride ourselves on being an exceptional employer, offering a unique opportunity to shape the Revenue Operations function from the ground up in the vibrant city of New London. Our collaborative work culture fosters innovation and accountability, while our commitment to employee growth ensures that you will have the resources and support needed to thrive in your role. With executive visibility from day one and a mission that drives global trade, joining Sedna means being part of a dynamic team that values curiosity, resilience, and teamwork.
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We think you need these skills to ace Head of Revenue Operations New London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at SEDNA Systems Pte. Ltd., tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at SEDNA Systems Pte. Ltd.
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with SEDNA Systems Pte. Ltd.’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
