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- Tasks: Conduct audits and provide feedback to enhance team performance in claims handling.
- Company: Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and 25 days holiday plus bank holidays.
- Why this job: Join a caring culture with endless growth opportunities and a chance to shape the insurance industry.
- Qualifications: Experience in complex property insurance claims and strong analytical skills are essential.
- Other info: Comprehensive training available through Sedgwick University with over 15,000 courses.
The predicted salary is between 36000 - 60000 £ per year.
By joining Sedgwick, you\’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Technical Auditor
Job Location: United Kingdom
Job Type: Permanent
Remuneration: Competitive salary considering skills, experience and qualifications
We have a fantastic opportunity for an auditor in our Home Claims Services team.
We currently have an exciting opportunity for an Auditor within our dedicated Domestic Adjusting and team. Covering teams across the United Kingdom, you\’ll balance office and remote work to optimise efficiency.
Our dedicated domestic adjusting team generally handle claims up to and over£100k in value.Each domestic adjuster works alongside a designated adjusting executive and works as part of the larger regional team.Claims are allocated based on experience and technical ability, with each claim assessed for complexity prior to allocation.
The successful applicant will carry out regular reviews of files and provide feedback to support development of colleagues and ensure they meet our procedures and our clients’ processes. As an Auditor, you will need to understand our service strategy, have the ability to build rapport & trust and have strong coaching skills. You will work alongside the Operational and Technical Team Managers to deliver technical and service excellence in pro-active claims handling and management. In particular, the key strands to the job will encompass audit which links directly into our training program, complaints resolution and root cause analysis, technical development of staff, and service improvement.
The skills you will have when you apply:
- Experience handling complex property insurance claims
- Strong analytical and critical thinking skills with the ability to make independent decisions
- Excellent communication skills
The skills that will be developed once working:
- We will provide all the Sedgwick specific training you need to thrive in this role
What we’ll give you for this role:
Remuneration & more
- Competitive salary considering skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
Other benefits
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
This isn\’t just a position; it\’s a pivotal role in shaping our industry
At Sedgwick, you won\’t just build your career; you\’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we\’re not only reshaping the insurance landscape, but we’re also building a legacy of talent. Come and be a catalyst for change within our industry.
Next steps for you:
Think we\’d be a great match? Apply now –we want to hear from you.
As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwickis an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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Technical Auditor employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Auditor
✨Tip Number 1
Familiarise yourself with Sedgwick's service strategy and values. Understanding their approach to claims handling and customer service will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Brush up on your analytical and critical thinking skills. Be prepared to discuss specific examples from your past experience where you've successfully handled complex property insurance claims, as this will demonstrate your capability in the role.
✨Tip Number 3
Network with current or former employees of Sedgwick, if possible. They can provide valuable insights into the company culture and the expectations for the Technical Auditor role, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss your coaching and feedback skills. Since the role involves supporting the development of colleagues, think of examples where you've successfully coached others or provided constructive feedback in a professional setting.
We think you need these skills to ace Technical Auditor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Technical Auditor position at Sedgwick. Understand the key responsibilities and required skills, such as experience with complex property insurance claims and strong analytical abilities.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your analytical skills, communication abilities, and any previous auditing or claims handling experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Sedgwick and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an auditor role.
How to prepare for a job interview at Sedgwick
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Technical Auditor at Sedgwick. Familiarise yourself with their service strategy and how auditing fits into their training programme.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience handling complex property insurance claims. Highlight specific examples where your analytical and critical thinking skills made a difference in your previous roles.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to explain how you've built rapport and trust with colleagues or clients in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in complaints resolution and root cause analysis. Think of scenarios where you successfully resolved issues and be ready to share those experiences.
