Specialty TPA Administrator - Marine Claims

By joining Sedgwick, you will be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Drive impact at the heart of a busy Marine Team and accelerate your progression into Marine Claims Handling. The Specialty TPA Administrator role offers an excellent opportunity to become an integral part of a busy and highly skilled Marine Team, providing essential support to Surveyors, Major Loss Adjusters, and wider operational functions. Working from home with occasional UK travel, you will help ensure the smooth and efficient running of the department by delivering reliable administrative support and maintaining the high standards the team is known for. From preparing Management Information to supporting invoicing processes and keeping documentation accurate and up to date, your work will play a key role in the team’s overall success.

You will thrive in this position if you are highly organised, detail‑driven, and confident managing a varied workload. Strong communication skills are essential, as you will work closely with colleagues across the business as well as external stakeholders, ensuring information flows effectively and tasks are completed with precision. Your ability to prioritise, take ownership, and work independently will enable you to contribute meaningfully from day one, while your collaborative approach will help foster strong working relationships within the team.

For someone looking to build a long‑term career within the Marine sector, this role provides a clear pathway to progress into Marine Claims Handling. With the right blend of administrative experience, accuracy, professionalism, and a proactive attitude, you will be well placed to grow and develop within a supportive and fast‑moving environment.

The skills you will have when you apply:

• Experienced Administrator: At least 12 months of administrative experience in a busy environment.
• Marine Knowledge (Preferred): Familiarity with the Marine sector or related industries is beneficial but not essential.
• London Market Awareness: Understanding of the London Market and ECF is desirable.
• Exceptional Attention to Detail: Able to identify key information and maintain high accuracy across all tasks.
• Strong Communication: Excellent written and verbal communication skills, including a professional telephone manner.
• Proactive Ownership: Confident working independently and taking responsibility for tasks through to completion.
• Collaborative Team Player: Works well with colleagues and contributes positively to team success.
• Highly Organised: Able to manage and prioritise a varied workload effectively.
• Strong IT Capability: Proficient in Microsoft Word and Excel, with confidence handling data and documents.
• Sound Grammar & Numeracy: Strong written accuracy and solid numerical skills.

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications.
• A Self Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.
• Private healthcare plan (including pre‑existing conditions).
• Life assurance.
• Group Income Protection.
• Employee assistance programme for employee wellbeing.
• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

This isn’t just a position; it’s a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK’s most trusted insurance brands helping to resolve millions of claims every year, you will also be an architect of tomorrow’s insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You will join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn’t just a job; it’s an opportunity to shape the future of insurance.

Next steps for you:

Think we’d be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in‑between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in‑person).