Job Location: Shrewsbury
Job Type: Permanent
As the Claims Technician in the Agriculture and Rural Network (ARN) team, you will manage agricultural and livestock claims from initial report through to settlement. You will own each claim, make decisions, and work closely with clients to deliver the best outcome.
Your main responsibilities include being the single point of contact for customers, managing claims and related information, controlling costs and payments, and delivering high technical standards while keeping the customer experience at the forefront.
We are looking for someone who is a strong communicator, self‑motivated, well‑organized, flexible, open to change, and enthusiastic about using industry‑leading technology. Fluency in French is desirable but not essential.
The skills you will have when you apply:
- Experience in managing claims across multiple clients; previous experience in a claim environment is essential.
- Excellent communication skills; ability to explain complex details clearly and negotiate fair settlements.
- Qualifications: Chartered Institute of Loss Adjusters' CILA qualification is an advantage but not essential.
The skills that will be developed once working:
- All Sedgwick‑specific training to thrive in this role.
- Support with professional qualifications and development.
What we’ll give you for this role:
Remuneration & more
- Competitive salary based on skills, experience and qualifications.
- A Self‑Invested Personal Pension Scheme (SIPP).
- Holiday allowance of 25 days plus bank holidays.
Health & support
- Private healthcare plan (including pre‑existing conditions).
- Life assurance.
- Employee assistance programme for employee wellbeing.
- Wellbeing and digital GP apps.
- Group Income Protection.
Other benefits
- Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan.
- Discounts on various products and services.
Our company has a zero‑tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
