Senior Major Loss Adjuster
Senior Major Loss Adjuster

Senior Major Loss Adjuster

Glasgow Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage high-value commercial property claims and support clients through challenging times.
  • Company: Join Sedgwick, a caring company recognised as a great workplace.
  • Benefits: Competitive salary, flexible working, private healthcare, and extensive training opportunities.
  • Why this job: Be a trusted expert and make a real impact in the insurance industry.
  • Qualifications: Experience in major claims, strong communication skills, and a proactive mindset.
  • Other info: Join a diverse team with a commitment to professional growth and inclusivity.

The predicted salary is between 36000 - 60000 £ per year.

By joining Sedgwick, you will be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

We’re offering an exciting opportunity for an experienced Major Loss Adjuster to join our Major & Complex Loss team in the Glasgow Area. If you thrive on solving complex problems, supporting clients through challenging times, and delivering exceptional service, this role is for you.

As a Major Loss Adjuster, you will manage a portfolio of high-value commercial property claims, including material damage and business interruption. From the initial investigation to final settlement, you will be the trusted expert guiding clients through the claims process with professionalism and empathy. You will work both independently and as part of a collaborative team, supported by Adjusting Executives and technical specialists. Whether you’re on-site assessing damage or compiling reports from home or the office, you will play a vital role in delivering outstanding service and meeting client expectations.

What you’ll bring:

  • A full UK Driving Licence – essential for site visits
  • A strong customer focus and a proven track record of delivering exceptional service
  • Solid experience handling major and complex commercial property claims
  • Excellent communication skills – you listen, explain clearly, and negotiate fairly
  • Confidence working independently and managing your own caseload
  • A proactive, problem-solving mindset with the ability to prioritise and adapt
  • Strong IT skills, ideally with Microsoft Office (especially Excel)
  • ACII/ACILA or equivalent qualifications (or working towards them)
  • A professional, empathetic approach to client relationships
  • Experience in account management or market profiling is a plus

What we’ll give you for this role:

  • Competitive salary taking into account skills, experience and qualifications
  • A Self Invested Personal Pension Scheme (SIPP)
  • You will join an appropriate incentive (bonus) scheme
  • Fully funded company vehicle or cash in lieu allowance
  • Holiday allowance of 25 days plus bank holidays
  • Flexible working from our office or your home

Health & support:

  • Private healthcare plan (including pre-existing conditions)
  • Life assurance
  • Employee assistance programme for employee wellbeing
  • Group Income Protection

Other benefits:

  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
  • Discounts on various products and services

This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we’d be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.

Senior Major Loss Adjuster employer: Sedgwick

At Sedgwick, we pride ourselves on being an exceptional employer, offering a supportive and caring culture that prioritises work-life balance and employee growth. As a Senior Major Loss Adjuster in Glasgow, you'll benefit from competitive remuneration, comprehensive training through Sedgwick University, and a range of health and wellness benefits, all while making a meaningful impact in the lives of clients facing challenging situations. Join us to not only advance your career but also to be part of a team dedicated to reshaping the insurance landscape with empathy and professionalism.
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Contact Detail:

Sedgwick Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Major Loss Adjuster

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. We want you to shine, so practice common interview questions and think about how your experience aligns with what they’re looking for.

✨Tip Number 3

Showcase your problem-solving skills during interviews. As a Major Loss Adjuster, you’ll need to demonstrate how you handle complex situations. Share specific examples from your past experiences where you’ve successfully navigated challenges.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our team at Sedgwick.

We think you need these skills to ace Senior Major Loss Adjuster

Customer Focus
Communication Skills
Problem-Solving Mindset
Time Management
IT Skills
Microsoft Office (especially Excel)
Experience in Major and Complex Commercial Property Claims
Negotiation Skills
Empathy
Account Management
Driving Licence
Ability to Work Independently
Adaptability
Professionalism

Some tips for your application 🫡

Show Your Experience: When applying, make sure to highlight your experience with major and complex commercial property claims. We want to see how you've tackled challenges in the past and what makes you a great fit for this role.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.

Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with clients empathetically, so a touch of warmth in your writing can go a long way!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all applicants efficiently.

How to prepare for a job interview at Sedgwick

✨Know Your Claims Inside Out

Before the interview, brush up on your knowledge of major and complex commercial property claims. Be ready to discuss specific cases you've handled, focusing on your problem-solving skills and how you supported clients through challenging situations.

✨Showcase Your Communication Skills

As a Major Loss Adjuster, communication is key. Prepare to demonstrate your ability to listen, explain clearly, and negotiate fairly. You might even want to role-play common scenarios with a friend to practice articulating your thoughts effectively.

✨Highlight Your Empathy

Sedgwick values a professional and empathetic approach. Think of examples where you've shown understanding and support to clients in distress. This will help you convey that you can be the calm in the storm for businesses facing crises.

✨Be Ready to Discuss IT Skills

Since strong IT skills are essential, especially with Microsoft Office, be prepared to talk about your experience with these tools. If you have any specific examples of how you've used Excel or other software to manage claims or data, make sure to mention them!

Senior Major Loss Adjuster
Sedgwick
Location: Glasgow

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