Repair Solutions Surveyor/Contracts Manager

By joining Sedgwick, you will be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Key Responsibilities

• Manage high-value and complex repairs with skills in construction or claims management.
• Work closely with various departments, providing technical expertise and support.
• Collaborate with contractors to meet revenue targets for complex repairs and ensure their performance and compliance.
• Manage contractor capacity and forecasting and conduct quality audits to maintain standards.
• Oversee contractor compliance with health and safety regulations and handle complaints on complex repair cases.
• Train and develop contractors, including identifying and inducting new contractors.
• Promote Sedgwick Repair Solutions internally and ensure all principal contractor obligations are met.

The Skills You Will Have When You Apply

• Driving Licence: Full UK driving licence (essential).
• Construction Knowledge: In-depth understanding of construction.
• Relevant Qualifications: Degree plus CIOB, RICS, CII, or working towards these.
• Professionalism: Handle issues and colleagues professionally.
• Teamwork: Strong teamwork skills.

The Skills That Will Be Developed Once Working

• Training: We will provide all the Sedgwick specific training you need to thrive in this role.

What We’ll Give You For This Role

• Remuneration & more: Competitive salary taking into account skills, experience and qualifications.
• A Self Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Fully funded company vehicle or cash in lieu allowance.
• Flexible working from our office or your home.

Health & support

• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for employee wellbeing.
• Group Income Protection.

Other Benefits

• Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next Steps For You

Think we’d be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.