Property Adjuster - South Coast (Southampton/Portsmouth)

By joining Sedgwick, you will be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Job Location: South Coast (Southampton/Portsmouth)

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Domestic Loss Adjusters across the South Coast (Southampton/Portsmouth). As a Domestic Loss Adjuster, you will manage a caseload of domestic property damage claims, from visiting customers at their homes, coordinating visits from contractors, to finally settling each claim. Imagine yourself stepping into people’s lives during some of their most unsettling moments: a burst pipe that flooded the kitchen, a fire that scorched the living room, trees fallen through the roof from storm damage. You will be there, the calming presence amidst the chaos, then returning to your desk at Sedgwick surrounded by your colleagues, or to your laptop at home, to compile a comprehensive report. Along with visits to claimants’ properties, we are happy for your base to be a balance of our office and your home. This is perfect for detail-oriented problem-solvers, with a passion for helping people, who crave variety and want to build a rewarding career.

The skills you will have when you apply:

• A full UK Driving Licence: It is essential you can travel by car.
• Insurance knowledge: Have an understanding of how a home insurance policy operates and the basic makeup of a domestic property.
• Excellent communication skills: You will speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly and negotiate fair settlements for all.
• Problem-solving abilities: You should be able to identify and solve problems efficiently.
• Time management: As you will be planning your own week, you must effectively manage your time, prioritise tasks, and meet deadlines. You will be required to handle multiple claims simultaneously.

What is helpful, but not vital, in your application:

• Technology: Use of Apple software such as iPads, or other tablets.

The skills that will be developed once working:

• Comprehensive Training: You will receive all the Sedgwick-specific training needed to excel in your role.
• Professional Development: We are committed to helping you work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.

What we will give you for this role:

• Remuneration & more: Competitive salary taking into account skills, experience and qualifications.
• A Self Invested Personal Pension Scheme (SIPP).
• You will join an appropriate incentive (bonus) scheme.
• Fully funded company vehicle or cash in lieu allowance.
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

Health & support:

• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for employee wellbeing.
• Group Income Protection.

Other benefits:

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

This isn’t just a position; it’s a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK’s most trusted insurance brands helping to resolve millions of claims every year, you will also be an architect of tomorrow’s insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day. You will join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn’t just a job; it’s an opportunity to shape the future of insurance.

Next steps for you:

Think we’d be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.