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For Companies At a Glance
- Tasks: Manage domestic property damage claims and support customers during challenging times.
- Company: Join Sedgwick, a leading risk and claims administration partner with a caring culture.
- Benefits: Enjoy competitive salary, flexible working, private healthcare, and generous holiday allowance.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Full UK Driving Licence, insurance knowledge, excellent communication, and problem-solving skills.
- Other info: Comprehensive training and professional development opportunities available from day one.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Property Adjuster – London. Permanent role with a balance of office and home-based work. We have a fantastic opportunity for Domestic Loss Adjusters across London. You will manage a caseload of domestic property damage claims across London, from visiting customers at their homes, coordinating visits from contractors, to finally settling each claim. The role supports Sedgwick’s mission to protect people and businesses and offers comprehensive training and development opportunities.
Job Location and Type
Job Location: London
Job Type: Permanent
Remuneration
Remuneration: Competitive salary taking into account skills, experience and qualifications
Responsibilities
- Manage a caseload of domestic property damage claims across London.
- Visit customers at their homes, coordinate visits from contractors, and settle each claim.
- Prepare comprehensive claims reports and communicate with claimants, insurers, contractors, and other stakeholders.
- Be the calming presence during challenging situations (e.g., burst pipes, fires, storm damage) and guide claimants through the process.
- Balance work between office/home-based settings as base location.
What You Will Bring
- A full UK Driving Licence: essential for travel by car.
- Insurance knowledge: understanding of how a home insurance policy operates and the basic makeup of a domestic property.
- Excellent communication skills: ability to speak with and write to policyholders, insurers, contractors, and others; clear explanations of complex details; ability to negotiate fair settlements.
- Problem-solving abilities: ability to identify and solve problems efficiently.
- Time management: ability to plan your own week, manage time, prioritise tasks, and meet deadlines while handling multiple claims.
Helpful but Not Vital
- Technology: Use of Apple software such as iPads or other tablets.
Skills Development
- Comprehensive Training: Sedgwick-specific training to excel in your role.
- Professional Development: support towards Chartered Institute of Loss Adjusters\’ Cert CILA qualification.
What We’ll Give You For This Role
- Remuneration & more: Competitive salary; Self Invested Personal Pension Scheme (SIPP); participation in incentive (bonus) schemes.
- Fully funded company vehicle or cash in lieu allowance.
- Holiday allowance of 25 days plus bank holidays.
- Flexible working from our office or your home.
Health & Support
- Private healthcare plan (including pre-existing conditions).
- Life assurance.
- Employee assistance programme for wellbeing.
- Group Income Protection.
Other Benefits
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
- Discounts on various products and services.
Next Steps
Think we\’d be a great match? Apply now – we want to hear from you. We are open to candidates from all backgrounds, including seasoned professionals and those returning to the workforce. We have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (virtual or in-person). Sedgwick is an Equal Opportunity Employer.
Additional Context
The statements contained describe the general nature and level of work performed by a colleague assigned to this description and are not intended to constitute a comprehensive list of functions, duties, or variances. Sedgwick may modify duties as needed.
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Property Adjuster - London employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Adjuster - London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues. Let them know you're on the hunt for a Property Adjuster role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by practising common questions related to insurance and claims management. We recommend role-playing with a mate to get comfortable discussing your problem-solving skills and how you handle tricky situations.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when explaining your experiences. Remember, as a Property Adjuster, you'll need to convey complex information simply, so practice makes perfect!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Sedgwick and being part of our caring culture.
We think you need these skills to ace Property Adjuster - London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! In your application, share why you’re excited about being a Property Adjuster and how you can make a difference in people’s lives during tough times.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience, especially in insurance or customer service, and don’t forget to mention your problem-solving skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your journey, your understanding of domestic property claims, and how you can contribute to our caring culture at Sedgwick.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Sedgwick!
How to prepare for a job interview at Sedgwick
✨Know Your Stuff
Make sure you brush up on your insurance knowledge, especially how home insurance policies work. Being able to explain the ins and outs of a policy will show that you're serious about the role and understand the complexities involved.
✨Showcase Your Communication Skills
Since you'll be dealing with policyholders and contractors, practice articulating complex information clearly. Consider doing mock interviews where you explain a claim scenario to a friend or family member to refine your communication style.
✨Demonstrate Problem-Solving Prowess
Prepare examples of past situations where you've successfully solved problems. Think about times when you had to think on your feet or manage multiple claims at once, as this will highlight your ability to handle the unexpected.
✨Time Management is Key
As a Domestic Loss Adjuster, you'll need to juggle various tasks. Be ready to discuss how you prioritise your workload and meet deadlines. You might even want to share a time management strategy that has worked well for you in the past.
