At a Glance
- Tasks: Investigate motor claims and uncover fraud in high-value cases.
- Company: Join Sedgwick, a leading insurance company with a caring culture.
- Benefits: Competitive salary, flexible working, private healthcare, and extensive training opportunities.
- Other info: Be part of a passionate community dedicated to protecting people and businesses.
- Why this job: Make a real impact in the insurance industry while growing your career.
- Qualifications: Experience in motor claims, strong interviewing skills, and fraud detection expertise.
The predicted salary is between 30000 - 40000 £ per year.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Experienced in Motor claims and ready for a new challenge? Join our specialist investigations team and take the lead in uncovering fraud across high-value, complex cases. Are you an experienced Motor claims professional with a sharp eye for detail and a passion for uncovering the truth? We’re looking for a skilled Motor Claim Investigator to join our specialist Motor Investigations team, where you’ll play a key role in detecting and containing fraud across complex motor insurance claims.
Reporting to the Motor Investigations Team Manager, you will join a high‑performing group of eight investigators, dedicated to handling a full range of Motor claims—including vehicle damage, personal injury, credit hire, policy fraud, accidental damage, fire, and theft—across self‑drive hire, Motor Trade, and Fleet. You’ll take ownership of a caseload of high‑value investigations from start to finish, working closely with our Fraud Data & Insight Team and adjusting colleagues, while engaging directly with policyholders, brokers, and insurers.
This is a strategic role that demands technical expertise, investigative acumen, and strong stakeholder engagement. You’ll be responsible for conducting video interviews, identifying and evidencing fraudulent activity, and collaborating with panel solicitors to secure the best outcomes for our clients. Your ability to interpret insurance schedules, apply Civil Procedure Rules, and produce clear, professional reports will be key to your success.
We’re looking for someone who brings credibility, confidence, and a proactive mindset to the role. In return, we offer a competitive salary, ongoing professional development, and the opportunity to make a real impact in a growing and respected team.
The skills you will have when you apply:
- Motor Claims Experience – Recent hands-on experience handling & investigating Motor claims is essential.
- Interviewing Skills – Ability to conduct structured conversation management interviews via video with customers and witnesses.
- Fraud Detection – Skilled in identifying, investigating, and evidencing policy breaches and fraudulent activity.
- Legal Knowledge – Understanding of litigation procedures and the Civil Procedure Rules relevant to insurance claims.
- Solicitor Liaison – Confidence and experience in instructing and guiding panel solicitors to achieve optimal outcomes.
- Commercial Motor Awareness – Familiarity with motor trade and fleet claims, insurance schedules, and policy endorsements.
- Stakeholder Credibility – Strong personal attributes that earn respect and trust from internal and external stakeholders.
- Report Writing – Ability to produce clear, professional, and insightful investigation reports.
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Wellbeing and digital GP apps
- Group Income Protection
- Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
- Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next steps for you:
Think we'd be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Motor Investigator employer: Sedgwick
At Sedgwick, we pride ourselves on being a leading employer that values the growth and well-being of our employees. With a competitive salary, flexible working options, and a comprehensive training programme through Sedgwick University, we empower our Motor Investigators to excel in their careers while maintaining a healthy work-life balance. Join a supportive community dedicated to making a meaningful impact in the insurance industry, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Investigator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Motor Investigator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your fraud detection skills and legal knowledge. Practice answering common questions related to motor claims and think of examples from your experience that showcase your investigative acumen. Confidence is key!
✨Tip Number 3
When you get an interview, make sure to ask insightful questions about the team and the challenges they face. This shows you’re genuinely interested and helps you stand out as a candidate who’s ready to contribute to the success of the Motor Investigations team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Sedgwick and being part of something meaningful.
We think you need these skills to ace Motor Investigator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Motor Investigator role. Highlight your motor claims experience and any relevant skills that match the job description. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about uncovering fraud and how your skills can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Interview Skills:Since interviewing is a key part of this role, mention any experience you have conducting structured interviews. We love candidates who can demonstrate their ability to engage effectively with stakeholders.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sedgwick
✨Know Your Motor Claims Inside Out
Make sure you brush up on your motor claims knowledge before the interview. Be ready to discuss specific cases you've handled, focusing on your investigative techniques and outcomes. This will show your expertise and passion for the role.
✨Master the Art of Interviewing
Since you'll be conducting video interviews as part of your job, practice your interviewing skills. Prepare to demonstrate how you would manage a structured conversation with a policyholder or witness. This will highlight your ability to engage effectively and gather crucial information.
✨Familiarise Yourself with Legal Procedures
Understanding the Civil Procedure Rules is key for this role. Brush up on relevant legal knowledge and be prepared to discuss how you’ve applied these rules in past investigations. This will showcase your readiness to navigate the complexities of insurance claims.
✨Showcase Your Report Writing Skills
Be prepared to talk about your experience in producing clear and professional investigation reports. You might even want to bring a sample report to discuss during the interview. This will demonstrate your attention to detail and ability to communicate findings effectively.
