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- Tasks: Help claimants navigate motor claims and provide excellent customer service.
- Company: Join Sedgwick, a leading company recognised for its caring culture and commitment to employees.
- Benefits: Enjoy competitive salary, flexible working, private healthcare, and 25 days holiday plus bank holidays.
- Why this job: Shape the future of insurance while making a real difference in people's lives.
- Qualifications: Strong communication skills and a desire to learn; experience in motor claims is a plus.
- Other info: Zero tolerance for discrimination; all backgrounds encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
By joining Sedgwick, you\’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Motor Claims Technician
Be the calm voice claimants rely on to get their lives back on track.
Job Location: UK wide, hybrid working
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Motor Claims Technicians to be based in the UK.
An excellent opportunity has arisen in our Motor team. We are recruiting Motor Claims Technician dealing with motor claims including 3rd party and property damage.
We are looking for someone with excellent communication and listening skills, the ability to impart information, and maintain accurate data. Proven skills in developing and maintaining close working relationships, both internally and externally, are essential.
This role is perfect for those who crave variety, enjoy problem-solving, and want to build a rewarding career in a fast-paced environment.
The skills you will have when you apply:
- Experience dealing with motor claims cradle to grave: including repair & total loss, third party intervention, subrogated recoveries and property damage.
- Excellent customer service skills
- Excellent communication skills: You\’ll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
- A commitment to work towards the Chartered Institute of Loss Adjusters` Cert CILA qualification
The skills that will be developed once working:
- We will provide all the Sedgwick specific training you need to thrive in this role
What we’ll give you for this role:
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
- Employee assistance programme for employee wellbeing
Other benefits
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
This isn\’t just a position, it\’s a pivotal role in shaping our industry
At Sedgwick, not only will you be working behind the scenes for some of the UK\’s most trusted insurance brands helping to resolve millions of claims every year, you\’ll also be an architect of tomorrow\’s insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You\’ll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn\’t just a job; it\’s an opportunity to shape the future of insurance.
Next steps for you:
Think we\’d be a great match? Apply now –we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
#LI-HYBRID
Sedgwickis an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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Motor Claims Technicnan employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Technicnan
✨Tip Number 1
Familiarise yourself with the motor claims process, especially the cradle-to-grave approach. Understanding the nuances of repair, total loss, and third-party interventions will give you an edge in discussions during interviews.
✨Tip Number 2
Brush up on your communication skills. Since you'll be explaining complex details to various stakeholders, practice articulating your thoughts clearly and concisely. Role-playing scenarios can help you feel more confident.
✨Tip Number 3
Network with professionals in the insurance industry, particularly those who work in motor claims. Attend relevant events or join online forums to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 4
Research Sedgwick's company culture and values. Being able to demonstrate how your personal values align with theirs during the interview can set you apart from other candidates and show your genuine interest in the role.
We think you need these skills to ace Motor Claims Technicnan
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Motor Claims Technician. Familiarise yourself with the key skills required, such as communication, problem-solving, and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in motor claims and customer service. Use specific examples that demonstrate your ability to handle complex situations and maintain accurate data.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your skills align with Sedgwick's values and how you can contribute to their mission of helping people through unexpected challenges.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Sedgwick
✨Showcase Your Communication Skills
As a Motor Claims Technician, you'll need to demonstrate excellent communication abilities. Prepare to discuss how you've effectively communicated complex information in previous roles, whether through writing or speaking, and be ready to provide examples of successful negotiations.
✨Highlight Problem-Solving Experience
This role requires a knack for problem-solving. Think of specific instances where you've tackled challenges in claims processing or customer service. Be prepared to explain your thought process and the steps you took to resolve issues.
✨Familiarise Yourself with Motor Claims Processes
Brush up on your knowledge of motor claims, including repair processes, total loss assessments, and third-party interventions. Being able to discuss these topics confidently will show your preparedness and genuine interest in the role.
✨Express Your Commitment to Professional Development
Sedgwick values continuous learning and development. Be ready to discuss your commitment to obtaining the Chartered Institute of Loss Adjusters' Cert CILA qualification and any other professional growth opportunities you're interested in pursuing.
