Loss Adjuster

Loss Adjuster

Hemel Hempstead Full-Time 37200 - 62000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage high-value property insurance claims from start to finish, visiting customers in person.
  • Company: Join a leading insurance company dedicated to helping clients navigate unexpected challenges.
  • Benefits: Enjoy a competitive salary, company car, generous holiday, and private healthcare.
  • Why this job: Make a real impact by supporting customers during tough times in a rewarding role.
  • Qualifications: Experience with high-value claims and strong communication skills are essential; relevant qualifications preferred.
  • Other info: Flexible home working with travel across your designated area; performance-related bonuses available.

The predicted salary is between 37200 - 62000 £ per year.

Job Title: Major Loss Adjuster – Domestic Property

Job Location: Norwich, England (field-based and home working)

Hours : 35 hrs, no weekends

Job Type: Permanent

Salary: Up To £62,000 Per Annum

Your New Company:

Our client is a large insurance company that specialises in a variety of insurance products, with a strong emphasis on helping customers navigate the unexpected. With extensive experience and knowledge, their clients are the most important aspect of their business. Meeting these client needs is both rewarding and exceptional.

Your New Role:

We’re on the lookout for an experienced Loss Adjuster to join our client’s Major Loss team, helping people when they need it most.

You’ll be managing large and complex property insurance claims, supporting customers from the first visit through to settlement.

This is a home-based role, but you\’ll be out and about visiting customers across your designated patch, so you’ll need to live in the region, hold a full UK driving licence and be happy to drive about. A company car will be provided to make your travel easier.

What You’ll Be Doing:

  • Visiting customers in person to assess and manage high-value property damage claims
  • Handling each claim from start to finish, making sure the process is smooth, fair, and stress-free
  • Managing claims up to and over £100,000, depending on your experience
  • Using your technical expertise to make sure repairs and settlements are handled the right way
  • Writing clear and accurate reports and staying on top of current building regulations and insurance practices
  • Experience handling high-value or complex property claims, ideally over £50,000
  • Confidence in managing claims independently from start to finish
  • Strong understanding of insurance principles, subrogation, and property reinstatement
  • Knowledge of building practices and repair tendering is a real advantage
  • Cert CII or Cert CILA (or equivalent qualification) is desired. If you\’re working towards Dip CII or Dip CILA, even better!
  • Great communication and negotiation skills, with a real focus on the customer

What You’ll Get:

• A competitive salary based on your experience

• Company car for work-related travel

• Performance-related bonus

• 29 days holiday + bank holidays (with the option to buy or sell up to 5 days)

• Generous pension scheme with contributions

• Private healthcare

• Heavily discounted insurance cover

• Employee Assistance Programme for your wellbeing

• Discounts on a wide range of products and services

• Access to company shares and savings schemes

• Paid volunteering days to support causes that matter to you

• Plus many more!

All successful candidates will be subject to DBS and vetting checks and offers of employment will be dependent on these results.

Loss Adjuster employer: Sedgwick

Join a leading insurance company in Norwich that prioritises employee wellbeing and professional growth. With a strong focus on customer satisfaction, you will enjoy a supportive work culture, competitive salary, and a range of benefits including private healthcare and generous holiday allowances. This role offers the unique opportunity to make a meaningful impact while enjoying the flexibility of home working and field visits.
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Contact Detail:

Sedgwick Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Loss Adjuster

✨Tip Number 1

Familiarise yourself with the latest building regulations and insurance practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who work as Loss Adjusters. Attend relevant events or join online forums to gain insights and potentially get referrals.

✨Tip Number 3

Prepare for situational interview questions by thinking of specific examples from your past experience where you successfully managed high-value claims. This will showcase your expertise and problem-solving skills.

✨Tip Number 4

Highlight your customer service skills during any discussions. Since this role focuses on helping clients through stressful situations, demonstrating empathy and strong communication will set you apart.

We think you need these skills to ace Loss Adjuster

Strong Understanding of Insurance Principles
Experience in Managing High-Value Property Claims
Technical Expertise in Property Damage Assessment
Knowledge of Building Practices and Repair Tendering
Excellent Communication Skills
Negotiation Skills
Report Writing Skills
Attention to Detail
Customer Service Orientation
Ability to Work Independently
Full UK Driving Licence
Cert CII or Cert CILA (or equivalent qualification)
Adaptability to Changing Situations
Time Management Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Major Loss Adjuster. Familiarise yourself with the key skills and qualifications mentioned in the job description, such as managing high-value claims and having a strong understanding of insurance principles.

Tailor Your CV: Customise your CV to highlight relevant experience in handling complex property claims. Emphasise any qualifications like Cert CII or Cert CILA, and showcase your communication and negotiation skills, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping customers and your expertise in the insurance field. Use specific examples from your past experiences to demonstrate how you meet the requirements of the position.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail, which is essential for a role that involves writing clear and accurate reports.

How to prepare for a job interview at Sedgwick

✨Know Your Stuff

Make sure you brush up on your knowledge of insurance principles, especially regarding property claims. Be prepared to discuss your experience with high-value claims and how you've managed them in the past.

✨Showcase Your Communication Skills

As a Loss Adjuster, you'll need to communicate effectively with clients and stakeholders. Practice articulating your thoughts clearly and confidently, and be ready to demonstrate your negotiation skills during the interview.

✨Understand the Role's Requirements

Familiarise yourself with the specific responsibilities of a Major Loss Adjuster. Be ready to explain how your previous experience aligns with managing complex claims and ensuring a smooth process for clients.

✨Prepare Questions

Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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