Loss Adjuster

Loss Adjuster

Chelmsford Full-Time 37200 - 62000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage high-value property insurance claims from start to finish, ensuring a smooth process.
  • Company: Join a leading insurance company dedicated to helping customers navigate unexpected challenges.
  • Benefits: Enjoy a competitive salary, company car, generous holiday, and private healthcare.
  • Why this job: Make a real impact by supporting customers during tough times in a rewarding role.
  • Qualifications: Experience with high-value claims and strong communication skills are essential; relevant qualifications preferred.
  • Other info: Field-based role with home working flexibility; must hold a full UK driving licence.

The predicted salary is between 37200 - 62000 £ per year.

Job Title: Major Loss Adjuster – Domestic Property

Job Location: Norwich, England (field-based and home working)

Hours : 35 hrs, no weekends

Job Type: Permanent

Salary: Up To £62,000 Per Annum

Your New Company:

Our client is a large insurance company that specialises in a variety of insurance products, with a strong emphasis on helping customers navigate the unexpected. With extensive experience and knowledge, their clients are the most important aspect of their business. Meeting these client needs is both rewarding and exceptional.

Your New Role:

We’re on the lookout for an experienced Loss Adjuster to join our client’s Major Loss team, helping people when they need it most.

You’ll be managing large and complex property insurance claims, supporting customers from the first visit through to settlement.

This is a home-based role, but you\’ll be out and about visiting customers across your designated patch, so you’ll need to live in the region, hold a full UK driving licence and be happy to drive about. A company car will be provided to make your travel easier.

What You’ll Be Doing:

  • Visiting customers in person to assess and manage high-value property damage claims
  • Handling each claim from start to finish, making sure the process is smooth, fair, and stress-free
  • Managing claims up to and over £100,000, depending on your experience
  • Using your technical expertise to make sure repairs and settlements are handled the right way
  • Writing clear and accurate reports and staying on top of current building regulations and insurance practices
  • Experience handling high-value or complex property claims, ideally over £50,000
  • Confidence in managing claims independently from start to finish
  • Strong understanding of insurance principles, subrogation, and property reinstatement
  • Knowledge of building practices and repair tendering is a real advantage
  • Cert CII or Cert CILA (or equivalent qualification) is desired. If you\’re working towards Dip CII or Dip CILA, even better!
  • Great communication and negotiation skills, with a real focus on the customer

What You’ll Get:

• A competitive salary based on your experience

• Company car for work-related travel

• Performance-related bonus

• 29 days holiday + bank holidays (with the option to buy or sell up to 5 days)

• Generous pension scheme with contributions

• Private healthcare

• Heavily discounted insurance cover

• Employee Assistance Programme for your wellbeing

• Discounts on a wide range of products and services

• Access to company shares and savings schemes

• Paid volunteering days to support causes that matter to you

• Plus many more!

All successful candidates will be subject to DBS and vetting checks and offers of employment will be dependent on these results.

Loss Adjuster employer: Sedgwick

Join a leading insurance company in Norwich that prioritises employee wellbeing and professional growth. With a strong focus on customer satisfaction, you will enjoy a supportive work culture, competitive salary, and a range of benefits including private healthcare and generous holiday allowances. This role offers the unique opportunity to make a meaningful impact while enjoying the flexibility of home working and field visits.
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Contact Detail:

Sedgwick Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Loss Adjuster

✨Tip Number 1

Familiarise yourself with the latest building regulations and insurance practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who work as Loss Adjusters. Attend relevant events or join online forums to gain insights and potentially get referrals.

✨Tip Number 3

Prepare for scenario-based questions that may be asked during the interview. Think about how you would handle complex claims and customer interactions, as these are key aspects of the role.

✨Tip Number 4

Showcase your communication and negotiation skills during the interview. Be ready to provide examples of how you've successfully managed client relationships and resolved disputes in the past.

We think you need these skills to ace Loss Adjuster

Strong Understanding of Insurance Principles
Experience in Managing High-Value Property Claims
Technical Expertise in Property Damage Assessment
Knowledge of Building Practices and Repair Tendering
Excellent Communication Skills
Negotiation Skills
Report Writing Skills
Attention to Detail
Ability to Work Independently
Customer-Focused Approach
Full UK Driving Licence
Cert CII or Cert CILA (or equivalent qualification)
Adaptability to Changing Situations
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Major Loss Adjuster. Familiarise yourself with the key skills required, such as managing high-value claims and writing clear reports.

Tailor Your CV: Customise your CV to highlight relevant experience in handling complex property claims. Emphasise your qualifications, such as Cert CII or Cert CILA, and any specific achievements that demonstrate your expertise.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your understanding of the insurance industry. Mention your communication and negotiation skills, and how they will benefit the company.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Sedgwick

✨Know Your Insurance Basics

Brush up on your understanding of insurance principles, especially those related to property claims. Being able to discuss subrogation and property reinstatement confidently will show that you have the technical expertise needed for the role.

✨Demonstrate Customer Focus

Since this role involves managing claims and supporting customers, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your communication and negotiation skills to show that you can keep clients informed and satisfied.

✨Prepare for Scenario Questions

Expect to face scenario-based questions during the interview. Think about how you would handle complex claims or difficult situations with clients. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.

✨Showcase Your Report Writing Skills

As part of the role, you'll need to write clear and accurate reports. Be ready to discuss your experience with report writing and how you ensure compliance with current building regulations and insurance practices. This will demonstrate your attention to detail and professionalism.

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