Specialty TPA Claims Executive in London

By joining Sedgwick, you will be part of something truly meaningful. It is what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there is no limit to what you can achieve.

Join our Specialty TPA Claims team as a Claims Executive and play a pivotal role in managing complex third-party injury claims for leading London Market insurers. In this position, you will take ownership of a diverse portfolio of international claims, including Employers' Liability, Casualty, Public Liability, and Medical Malpractice, operating within delegated authority limits. You will make critical decisions on liability, coverage, reserves, and settlements, ensuring accuracy and compliance at every stage.

This is a dynamic role that requires strong negotiation skills, analytical thinking, and the ability to work independently. You will liaise directly with insurers, brokers, solicitors, and other stakeholders, representing our organisation with professionalism and expertise. From attending client meetings to supporting audits and driving continuous improvement, you will be at the heart of delivering exceptional service and maintaining trusted relationships. If you thrive in a fast-paced environment and have the confidence to make autonomous decisions, this role offers the opportunity to make a real impact.

What you will need:

• Negotiation expertise – Strong ability to influence and secure fair settlements.
• Time management – Excellent organizational skills to handle multiple claims efficiently.
• Analytical mindset – Ability to assess liability, coverage, and reserves accurately.
• Problem-solving skills – Sound judgment in resolving complex claim issues.
• Communication skills – Effective interaction with insurers, brokers, solicitors, and stakeholders.
• Independence – Confidence to make autonomous decisions within delegated authority.
• Claims handling experience – Proven background managing third-party injury, casualty, or liability claims.
• Regulatory knowledge – Understanding of compliance requirements and audit standards.
• Relationship building – Ability to maintain strong client and stakeholder relationships.

What we will give you for this role:

• Competitive salary taking into account skills, experience and qualification.
• A Self Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.
• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Group Income Protection.
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Employee assistance programme for employee wellbeing.
• Discounts on various products and services.

This isn’t just a position; it’s a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK’s most trusted insurance brands helping to resolve millions of claims every year, you will also be an architect of tomorrow’s insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You will join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn’t just a job; it’s an opportunity to shape the future of insurance.

Next steps for you:

Think we would be a great match? Apply now – we want to hear from you. If you are unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).