Loss Adjuster - Technical and Special Risks in London

By joining Sedgwick, you will be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

We have an exciting opportunity for a Technical & Special Risks Loss Adjuster in the United Kingdom. As a Loss Adjuster specialising in Technical and Special Risks, you will manage complex, high-value, and technically challenging claims across a wide range of industries. From plant and machinery breakdowns and cyber-related losses to specialist liabilities and non-standard risks, you will take ownership of claims where expertise, judgement, and precision matter most.

This role goes beyond standard adjusting. You will investigate the cause, circumstances, and quantum of losses, engaging with insureds, brokers, insurers, engineers, forensic specialists, and legal teams to reach fair, accurate, and defensible outcomes. You will be trusted to interpret technical evidence, challenge assumptions, and apply policy cover thoughtfully while keeping all parties informed throughout the claim lifecycle.

Imagine stepping into critical situations where businesses face significant disruption or financial exposure. You will be the composed professional guiding clients through uncertainty, translating complex technical detail into clear explanations, and steering claims toward resolution with confidence and authority. Whether working from home or collaborating in one of our modern offices, you will be supported by a highly experienced technical community.

This role is ideal for experienced adjusters who enjoy solving complex problems, thrive in technical environments, and want to build a career at the forefront of speciality claims handling.

The skills you will have when you apply:

• Specialist loss adjusting experience: Proven experience handling technical, complex, or non-standard claims, including specialist property, engineering, business interruption, or emerging risk classes.
• Strong technical judgement: Ability to analyse complex information, interpret policy coverage, and assess quantum accurately and independently.
• Excellent communication skills: Confidence in engaging with policyholders, insurers, brokers, engineers, and legal professionals, explaining complex matters clearly and credibly.
• Organisation and resilience: Ability to manage multiple complex claims while maintaining quality, accuracy, and deadlines in a demanding environment.

The skills that will be developed once working:

• Advanced technical expertise: Ongoing development across technical and special risk classes through structured learning and hands-on experience.
• Professional qualifications: Full support towards Chartered Institute of Loss Adjusters (CILA) qualifications and continued professional development.

What we’ll give you for this role:

• Competitive salary reflecting skills, experience, and qualifications.
• Self Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible hybrid working from home or office.
• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Group Income Protection.
• Employee assistance programme for wellbeing support.
• Voluntary benefits including green car scheme, dental cover, cycle-to-work scheme, season ticket loan, wellbeing tools, and digital GP services.
• Discounts across a wide range of products and services.

This isn’t just a role — it’s a chance to shape the future of specialist claims. At Sedgwick, you will work on some of the most technically demanding claims in the market while helping protect businesses and livelihoods. Through Sedgwick University, you will have access to the industry’s most comprehensive learning platform, with over 15,000 on-demand courses, role-specific training, and opportunities for formal education from day one.

You will be part of a community driven by expertise, integrity, and impact — where your knowledge truly makes a difference.

Next steps for you:

Think we’d be a great match? Apply now — we’d love to hear from you. If you’re unsure whether you meet every requirement, please apply. We welcome applicants from all backgrounds, from seasoned specialists to those stepping into a more complex claims environment. We are proud to operate a zero-tolerance approach to discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.

After the closing date, applications will be reviewed and shortlisted candidates may be invited to interview (virtually or in person).