At a Glance
- Tasks: Manage and resolve liability claims while working remotely from anywhere in the UK.
- Company: Join Sedgwick, a leading global claims management provider with a supportive culture.
- Benefits: Enjoy 25 days leave, private medical insurance, and flexible working options.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real impact by helping clients manage risk and resolve complex claims.
- Qualifications: Experience in handling liability claims and strong investigative skills required.
The predicted salary is between 30000 - 40000 € per year.
Term: Permanent
Location: United Kingdom, Remote (with flexible/hybrid options)
Salary: Competitive - Dependent upon experience
About Sedgwick
Sedgwick is one of the world's leading providers of claims management services, supporting clients across property, general, auto, product and professional liability. With one of the largest and most experienced liability teams globally, we help insurers and corporate clients manage risk, protect their brands, and resolve complex claims during times of challenge. At Sedgwick, you'll join a collaborative and supportive organisation, benefit from strong technical expertise, enjoy flexibility in how you work, and have access to genuine opportunities for long‐term career development.
The role
We have a fantastic opportunity for Desktop Liability Adjusters / Liability Claims Handlers to join our growing liability team, working remotely from anywhere in the UK. In this technical role, you'll manage a caseload of Employer's Liability (EL), Public Liability (PL), occupational disease and/or Third‐Party Property Damage claims on behalf of our insurer and corporate clients. You'll take ownership of claims from initial investigation through to resolution, working independently as well as under referral where appropriate.
What you'll be doing
- Managing EL/PL injury, disease and/or third‐party property damage claims on a desktop basis
- Investigating policy coverage and legal liability, providing clear, well‐reasoned advice
- Investigating allegations against policyholders and collating relevant evidence
- Identifying potential fraud indicators and escalating concerns where appropriate
- Managing litigation and working closely with panel solicitors when required
- Maintaining proactive contact with claimants, policyholders, insurers, brokers and other stakeholders
- Delivering fair, timely and cost‐effective claim outcomes
- Ensuring accurate and compliant maintenance of claim files, databases and correspondence
What we're looking for
- Strong knowledge of current case law, common law, statute and regulatory requirements
- Proven experience handling liability claims (EL/PL, disease and/or property damage)
- Insurance qualifications are desirable, though relevant experience is equally valued
- Good understanding of insurance law and policy wording interpretation
- Knowledge of contract law, statute and civil liability
- Strong investigative skills with excellent attention to detail
- Ability to work effectively with insurers, brokers, corporate clients and small businesses
- Clear, confident written and verbal communication skills
- Influencing skills to gain agreement on decisions and settlement strategies
- Empathetic listening skills and a customer‐focused approach
- Motivation to deliver a prompt, efficient and personalised service
What we offer
- 25 days annual leave plus bank holidays
- Self‐Invested Personal Pension Scheme (SIPP)
- Flexible working – home‐based with hybrid options available
- Private medical insurance, including cover for pre‐existing conditions
- Life assurance
- Group Income Protection
- Employee Assistance Programme to support wellbeing
- Voluntary benefits including dental cover, cycle to work scheme and season ticket loan
- Access to wellbeing and digital GP applications
- Discounts on a wide range of products and services
We welcome applicants from all backgrounds – whether you're a seasoned professional or returning to the workforce. If you meet most of the criteria, we encourage you to apply.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Locations
Claims Adjuster in Lincoln, Lincolnshire employer: Sedgwick
Sedgwick is an exceptional employer, offering a collaborative and supportive work environment that prioritises employee well-being and career development. With the flexibility of remote work options across the UK, employees benefit from competitive remuneration, comprehensive health benefits, and a strong focus on personal growth, making it an ideal place for those seeking meaningful and rewarding careers in claims management.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster in Lincoln, Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Sedgwick and understand their values and services. Be ready to discuss how your experience with liability claims aligns with what they do. Confidence is key!
✨Tip Number 3
Showcase your skills! Create a portfolio or a case study of your past claims handling experiences. This can really set you apart and give interviewers a tangible sense of what you bring to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Sedgwick. Don’t miss out on this opportunity!
We think you need these skills to ace Claims Adjuster in Lincoln, Lincolnshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience with liability claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Keep it clear and concise, and don’t forget to show off your communication skills.
Showcase Your Investigative Skills:In your application, emphasise your strong investigative skills and attention to detail. We’re looking for someone who can manage claims effectively, so share examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sedgwick
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of Employer's Liability and Public Liability claims. Be ready to discuss specific cases you've handled, focusing on your investigative skills and how you navigated complex situations.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples that demonstrate your ability to communicate effectively, both in writing and verbally, especially when dealing with sensitive issues.
✨Demonstrate Your Attention to Detail
In the claims handling world, details matter. Bring examples of how your meticulous nature has helped you identify fraud indicators or resolve claims efficiently. Highlight any systems or processes you use to maintain accuracy in your work.
✨Emphasise Your Customer-Focused Approach
Sedgwick values a personalised service, so be prepared to discuss how you’ve gone above and beyond for clients in the past. Share stories that illustrate your empathetic listening skills and how you ensure a fair outcome for all parties involved.
