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- Tasks: Manage subsidence claims and conduct site inspections while delivering top-notch customer service.
- Company: Join an award-winning team known for excellence in subsidence claim management.
- Benefits: Enjoy flexible remote work, generous holiday, and professional growth opportunities.
- Why this job: Make a real difference in people's lives by solving building issues and providing expert support.
- Qualifications: Chartered construction qualification or working towards one, with experience in subsidence issues.
- Other info: Access to a green car scheme, life assurance, and critical illness cover.
The predicted salary is between 36000 - 60000 £ per year.
Sedgwick Resource Solutions are seeking a subsidence building consultant/surveyor to join our clients award-winning Subsidence Services Division, a team recognised for excellence in subsidence claim management.
As a Building Consultant, you will manage a diverse portfolio of domestic and commercial subsidence claims in addition to visiting sites relating to those claims. You will work closely with customers, colleagues and service partners to deliver accurate technical assessments, high-quality reports, and exceptional customer service.
- Manage a portfolio of domestic and commercial subsidence claims through to settlement
- Diagnose causes of building movement (subsidence, heave, landslips, drainage)
- Hold, and attend virtual meetings with customers and stakeholders
- Conduct face-to-face on-site property inspections with customers when required
- Liaise with surveyors, engineers, contractors, loss adjusters and policyholders
- Maintain strong SLA compliance and timely claim progression
- Deliver empathetic, professional communication throughout each claim
Qualifications:
- Chartered construction/building qualification or working towards one
- Experience dealing with subsidence issues working for a loss adjuster, insurance company or specialist contractor
- Strong understanding of structural defects and building/construction pathology
- Familiarity with building and drainage repair techniques
- Valid UK driving licence
- Insurance claims handling experience (training provided if not)
Benefits:
- Flexible work options: Enjoy remote working to support your work-life balance.
- Generous Holiday: 25 days of annual leave, plus bank holidays, with an option to purchase more holidays throughout the year.
- Professional Growth: Access training with industry experts and qualifications like Cert CII and BDMA, with financial rewards upon completion.
- Referral Scheme: Earn a financial reward when your referred colleagues complete their probation period successfully.
- Pension Scheme: Self-invested personal pension above the statutory minimum.
- Reward & Recognition: Earn vouchers for popular retailers in categories like retail, dining, and entertainment by sending and receiving ‘points’ to colleagues within the business.
- Select from benefits like eyecare vouchers, cycle-to-work schemes, and digital consultations, designed to keep you healthy and supported.
- Green Car Scheme: Lease an electric vehicle with home charge point installation (if required) through our partner supplier.
- Life Assurance: Cover for you, with the option of adding your partner in the event of death while in service, regardless of medical history.
- Critical Illness Cover: Receive a lump sum if diagnosed with conditions like cancer, a heart attack, or stroke.
All successful candidates will be subject to DBS and vetting checks, and offers of employment will be dependent on these results. This role is based full-time in the UK.
Locations
Surveyor / Building surveyor / construction surveyor in Hampshire, Lee-on-the-Solent employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surveyor / Building surveyor / construction surveyor in Hampshire, Lee-on-the-Solent
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend local events, and join online forums. The more people you know in the subsidence and building consultancy world, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to subsidence claims and building pathology. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Create a portfolio of your past projects or case studies that highlight your experience with subsidence issues. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Surveyor / Building surveyor / construction surveyor in Hampshire, Lee-on-the-Solent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Building Consultant. Highlight your experience with subsidence claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing genuine enthusiasm for the position.
Showcase Your Communication Skills: Since you'll be liaising with various stakeholders, it's important to demonstrate your communication skills in your application. Use clear and professional language, and don’t forget to mention any experience you have in customer service.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Sedgwick
✨Know Your Subsidence Stuff
Make sure you brush up on your knowledge of subsidence issues, structural defects, and building pathology. Being able to discuss these topics confidently will show that you're not just familiar with the theory but can apply it practically.
✨Prepare for Real-Life Scenarios
Think about past experiences where you've dealt with subsidence claims or similar situations. Be ready to share specific examples during the interview, as this will demonstrate your problem-solving skills and how you handle customer interactions.
✨Practice Empathetic Communication
Since you'll be dealing with customers who may be stressed about their property issues, practice how you would communicate empathetically. Role-play potential scenarios with a friend to ensure you can convey professionalism and understanding.
✨Familiarise Yourself with the Company
Research Sedgwick Resource Solutions and their Subsidence Services Division. Understanding their values, recent projects, and what makes them award-winning will help you tailor your answers and show genuine interest in the role.