At a Glance
- Tasks: Manage high-value commercial property claims and support clients through challenging times.
- Company: Join Sedgwick, a leading company recognised for its caring culture and exceptional workplaces.
- Benefits: Enjoy competitive salary, flexible working, private healthcare, and extensive training opportunities.
- Why this job: Be a trusted expert in a pivotal role that shapes the insurance industry.
- Qualifications: Experience in major property claims, strong communication skills, and a proactive mindset.
- Other info: Zero tolerance policy towards discrimination; all backgrounds encouraged to apply.
The predicted salary is between 40000 - 50000 £ per year.
By joining Sedgwick, you will be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
We’re offering an exciting opportunity for an experienced Major Loss Adjuster to join our Major & Complex Loss team in the Glasgow Area. If you thrive on solving complex problems, supporting clients through challenging times, and delivering exceptional service, this role is for you.
As an Executive MCL Adjuster / Surveyor, you will manage a portfolio of high-value commercial property claims, including material damage and business interruption. From the initial investigation to final settlement, you will be the trusted expert guiding clients through the claims process with professionalism and empathy. You will work both independently and as part of a collaborative team, supported by Adjusting Executives and technical specialists. Whether you’re on-site assessing damage or compiling reports from home or the office, you will play a vital role in delivering outstanding service and meeting client expectations.
What you’ll bring:
- A full UK Driving Licence – essential for site visits
- A strong customer focus and a proven track record of delivering exceptional service
- Solid experience handling major and complex commercial property claims
- Excellent communication skills – you listen, explain clearly, and negotiate fairly
- Confidence working independently and managing your own caseload
- A proactive, problem-solving mindset with the ability to prioritise and adapt
- Strong IT skills, ideally with Microsoft Office (especially Excel)
- ACII/ACILA or equivalent qualifications (or working towards them)
- A professional, empathetic approach to client relationships
- Experience in account management or market profiling is a plus
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- You will join an appropriate incentive (bonus) scheme
- Fully funded company vehicle or cash in lieu allowance
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
- Discounts on various products and services
This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent.
Think we’d be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Executive MCL Adjuster / Surveyor in Glasgow employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive MCL Adjuster / Surveyor in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. It’s also a chance to reiterate your interest in the position.
✨Tip Number 4
Don’t hesitate to apply through our website! We’re always looking for passionate individuals to join our team. Even if you don’t tick every box, we encourage you to throw your hat in the ring – you might just surprise us!
We think you need these skills to ace Executive MCL Adjuster / Surveyor in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Executive MCL Adjuster role. Highlight your experience with major and complex commercial property claims, and don’t forget to showcase your exceptional customer service skills!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex problems in the past. We want to see that you can be the calm in the storm for clients facing challenges, so share those success stories!
Be Professional and Empathetic: Since this role involves guiding clients through tough times, it’s crucial to convey your professional yet empathetic approach in your written application. Use language that reflects your understanding of client needs and your ability to support them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at Sedgwick
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of major and complex commercial property claims. Be ready to discuss specific cases you've handled, focusing on your problem-solving skills and how you supported clients through challenging situations.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your ability to listen, explain clearly, and negotiate fairly. Consider using examples from past experiences where your communication made a significant impact on client relationships.
✨Emphasise Your Empathy
This position requires a professional and empathetic approach. Think of instances where you’ve shown empathy in your work, especially during difficult times for clients. Highlighting these experiences will show that you can be the calm in the storm.
✨Be Ready to Discuss IT Skills
Familiarity with Microsoft Office, particularly Excel, is important. Prepare to talk about how you've used these tools in your previous roles, whether for reporting or managing your caseload. If you have any specific examples of how these skills helped you succeed, share them!