At a Glance
- Tasks: Support claimants in navigating their claims and restoring their lives.
- Company: Join Sedgwick, a caring company with a meaningful mission.
- Benefits: Competitive salary, flexible working, health support, and extensive training.
- Other info: Dynamic role with opportunities for career progression and personal growth.
- Why this job: Shape the future of insurance while making a real difference for people.
- Qualifications: Customer service experience and excellent communication skills required.
The predicted salary is between 27000 - 33000 £ per year.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Be the calm voice claimants rely on to get their lives back on track.
Job Location: UK wide, hybrid working
Job Type: 12 months fixed-term contract
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Claims Technicians working on a hybrid basis UK wide on a 12-month contract. An excellent opportunity has arisen in our property team. We are seeking an individual with claims handling or customer service experience. The role will deal with all aspects of a commercial property claims from the day it’s reported to the day it’s settled. If you are looking for an opportunity to develop fully in commercial claims handling, eventually progressing to dealing with every aspect then this is the role for you.
The role assumes that you have some customer service experience; everything else you can learn from us, all we need is your enthusiasm to learn and grow. We care about career progression and will support you as you develop to deal with more complex claims.
The skills you will have when you apply:
- Experience in a customer service office environment
- Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly and negotiate fair settlements for all.
- A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification
The skills that will be developed once working:
We will provide all the Sedgwick specific training you need to thrive in this role.
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
- Employee assistance programme for employee wellbeing
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next steps for you:
Think we'd be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
FNOL Claims Handler - Maternity Cover employer: Sedgwick
Sedgwick is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With flexible working options and a competitive benefits package, including private healthcare and a personal pension scheme, employees are empowered to thrive both personally and professionally while managing impactful occupational disease claims across Northern Ireland and the UK.
StudySmarter Expert Advice🤫
We think this is how you could land FNOL Claims Handler - Maternity Cover
✨Tap into Local Agencies
For temporary roles like the one at Sedgwick, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Sedgwick knows you can adapt quickly to their needs!
We think you need these skills to ace FNOL Claims Handler - Maternity Cover
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Sedgwick's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Sedgwick
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Sedgwick. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
