Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service through 24/7 telephone support.
- Company: Join Sedgwick, a leader in the insurance industry.
- Benefits: Enjoy flexible working, private healthcare, and personal development opportunities.
- Other info: Flexible hybrid role with great career growth potential.
- Why this job: Make a difference every day while shaping the future of insurance.
- Qualifications: Excellent communication skills and ability to thrive in fast-paced environments.
The predicted salary is between 25000 - 32000 £ per year.
Sedgwick is seeking a Full-Time Customer Service Advisor to join their team across the UK. This role involves providing top-notch customer service through 24/7 telephone-based support, requiring excellent communication skills and the ability to thrive in a fast-paced environment.
Employees will enjoy flexible working options, a comprehensive benefits package including private healthcare, and opportunities for personal development through Sedgwick University.
Join us in shaping the future of insurance while making a difference every day.
Customer Service Advisor (UK) – 24/7 Hybrid Role employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor (UK) – 24/7 Hybrid Role
✨Tip Number 1
Make sure to research Sedgwick and understand their values. When you know what they stand for, you can tailor your conversations to show how you fit into their culture. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! Since this role is all about providing top-notch customer service, we recommend doing mock calls with friends or family. This will help you feel more confident and ready to impress during the real deal.
✨Tip Number 3
Don’t forget to highlight your ability to thrive in fast-paced environments. Share specific examples from your past experiences where you successfully managed multiple tasks or handled challenging situations. This will show that you’re the right fit for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Sedgwick team. Let’s get you that Customer Service Advisor position!
We think you need these skills to ace Customer Service Advisor (UK) – 24/7 Hybrid Role
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about providing top-notch customer service, make sure to highlight your communication skills in your application. We want to see how you can connect with customers and handle queries effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Customer Service Advisor role. We love seeing candidates who take the extra step to align their experience with what we’re looking for.
Highlight Your Fast-Paced Experience: This role thrives in a fast-paced environment, so if you've got experience working under pressure, make sure to mention it! We want to know how you handle busy situations and keep your cool while delivering great service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sedgwick
✨Know the Company Inside Out
Before your interview, take some time to research Sedgwick. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Adaptability
This role requires thriving in a fast-paced environment. Be ready to discuss situations where you've had to adapt quickly to changes or handle multiple tasks at once. Highlighting your flexibility will make you stand out as a candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows that you're engaged and serious about the position.