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- Tasks: Manage commercial property claims from start to finish, supporting customers through the process.
- Company: Sedgwick is a caring company focused on making a positive impact in the insurance industry.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and generous holiday allowance.
- Why this job: Join a supportive team where your work makes a real difference and fosters personal growth.
- Qualifications: Experience in claims management and excellent communication skills are essential.
- Other info: Access extensive training resources and be part of a diverse, inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Job Location: Belfast or Glasgow
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Claims Technicians in Belfast or Glasgow. As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.
As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.
Your key responsibilities will include:
- Acting as the single contact point for customers and suppliers
- Managing claims, information, and supplier projects
- Controlling all costs and payments
The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.
This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you’re passionate about delivering excellence and eager to grow, we want to hear from you!
The skills you will have when you apply:
- Experience in managing claims across multiple clients: Previous experience in a claims environment is essential.
- Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders. You’ll need to explain complex details clearly and negotiate fair settlements for all parties involved.
- Commitment to professional development: A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential.
The skills that will be developed once working:
- We will provide all the Sedgwick specific training you need to thrive in this role.
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
- Other benefits: Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
- Employee assistance programme for employee wellbeing
- Discounts on various products and services
This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK’s most trusted insurance brands helping to resolve millions of claims every year, you’ll also be an architect of tomorrow’s insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You’ll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn’t just a job; it’s an opportunity to shape the future of insurance.
Next steps for you:
Think we’d be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.
Commercial Property Claims Technician employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Property Claims Technician
✨Tip Number 1
Familiarise yourself with the latest trends in commercial property claims. Understanding the nuances of the industry will not only help you during interviews but also demonstrate your commitment to professional development, which is highly valued by Sedgwick.
✨Tip Number 2
Network with professionals in the insurance and claims sector. Attend industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at Sedgwick.
✨Tip Number 3
Prepare to discuss your experience in managing claims effectively. Be ready to share specific examples of how you've handled complex situations, as this will showcase your problem-solving skills and ability to communicate clearly with stakeholders.
✨Tip Number 4
Research Sedgwick's culture and values thoroughly. Understanding their commitment to diversity, inclusion, and employee wellbeing will allow you to align your responses during interviews, showing that you're a great fit for their team.
We think you need these skills to ace Commercial Property Claims Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing claims, particularly in a commercial property context. Use specific examples to demonstrate your communication skills and ability to negotiate settlements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others and your commitment to professional development. Mention your interest in the Chartered Institute of Loss Adjusters' Cert CILA qualification and how it aligns with your career goals.
Showcase Your Skills: Clearly outline your excellent communication skills and any experience you have with digital solutions or technology in claims management. This will show that you are well-prepared for the role and can adapt to industry innovations.
Highlight Your Flexibility: Emphasise your willingness to embrace change and your ability to work in a dynamic environment. Provide examples of how you've successfully adapted to new challenges in previous roles.
How to prepare for a job interview at Sedgwick
✨Show Your Passion for Helping Others
Sedgwick values individuals who are driven to make a difference. During your interview, share specific examples of how you've helped others in previous roles or situations. This will demonstrate that you align with their culture of caring.
✨Communicate Clearly and Effectively
As a Commercial Property Claims Technician, you'll need excellent communication skills. Practice explaining complex concepts in simple terms, as you may need to do this with policyholders and contractors. Be prepared to showcase your ability to negotiate and resolve conflicts.
✨Emphasise Your Adaptability
Flexibility and a willingness to embrace change are essential for this role. Be ready to discuss times when you've successfully adapted to new processes or technologies, especially in a claims environment. This will show that you're open to learning and growing.
✨Highlight Your Commitment to Professional Development
Sedgwick supports ongoing education and professional growth. Mention any relevant qualifications you have or your plans to pursue the Chartered Institute of Loss Adjusters' Cert CILA qualification. This shows your dedication to advancing your career in the claims arena.
