Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle commercial claims and build relationships with clients in a supportive team environment.
- Company: Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions.
- Benefits: Enjoy competitive salary, 25 days holiday, private healthcare, and various employee perks.
- Why this job: Join a caring culture that values your growth and offers extensive training opportunities.
- Qualifications: Experience in commercial property claims and excellent customer service skills are essential.
- Other info: This role offers career progression and a chance to shape the insurance industry.
The predicted salary is between 30000 - 42000 £ per year.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
We have a new opportunity for a Commercial Claims Handler to join our Focal Point team. An opportunity has arisen in our Commercial division where we deal with desktop property claims for Insurers and MGAs, typically with regard to SME Commercial Combined policies. You will be an integral part of our Commercial claims offering, expertly dealing with claims whilst building and maintaining relationships with the key parties involved.
Successful applicants should have a solid background in commercial property desktop claims handling and a proven track record in delivering exceptional customer service. We will support you every step of the way, providing excellent training to assist you in meeting your full potential. Career progression within the Commercial team is also encouraged for those looking for a future career in loss adjusting.
The role will involve:
- Working closely with our Commercial Adjusters
- Developing relationships with our clients
- Expertly supporting their customers
- Guiding them through the claims process
- Arranging site visits where required
- Producing repair scopes where appropriate (utilising our digital estimating tool)
- Liaising with suppliers and contractors to bring each claim to a swift and successful outcome
You will have/will be:
- Excellent customer service skills within an office environment
- Commercial claims experience is essential
- Buildings desktop claims experience would be an advantage in addition to some business interruption exposure
- Proven ability to work on your own initiative as well as part of a team
- Strong organisational skills and the ability to prioritise your workload
- Strong communication skills - both written and verbal
What We’ll Give You For This Role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- 35 hour week
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
Next Steps For You:
Think we’d be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Commercial Claims Handler employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of commercial property claims that Sedgwick handles. Understanding the nuances of SME Commercial Combined policies will give you an edge in discussions and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Sedgwick, especially those in the Commercial division. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Brush up on your customer service skills, as this role heavily emphasises exceptional service. Consider role-playing scenarios where you handle difficult claims situations to prepare for potential interview questions.
✨Tip Number 4
Research Sedgwick's training programmes and career progression opportunities. Being able to discuss how you plan to utilise their training resources to grow within the company can set you apart from other candidates.
We think you need these skills to ace Commercial Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial property claims handling. Use specific examples that demonstrate your customer service skills and ability to work independently as well as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your background aligns with Sedgwick's values and the specific requirements of the Commercial Claims Handler position.
Showcase Your Skills: In your application, emphasise your strong organisational and communication skills. Provide examples of how you've successfully managed claims processes and built relationships with clients in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims handling process.
How to prepare for a job interview at Sedgwick
✨Showcase Your Customer Service Skills
As a Commercial Claims Handler, exceptional customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your ability to empathise and resolve issues effectively.
✨Highlight Relevant Experience
Make sure to discuss your background in commercial property desktop claims handling. Be ready to explain specific cases where you managed claims, detailing your approach and the outcomes to showcase your expertise.
✨Demonstrate Strong Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a few questions to ask the interviewer to show your engagement.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would address them, particularly in relation to claims processing and client interactions.
