Claims Technician - Domestic Major Loss - Belfast Apply now
Claims Technician - Domestic Major Loss - Belfast

Claims Technician - Domestic Major Loss - Belfast

Belfast Full-Time 30000 - 42000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Support Loss Adjusters by guiding customers through the claims process and solving daily challenges.
  • Company: Sedgwick is a global leader in risk and benefits solutions, dedicated to caring for people.
  • Benefits: Enjoy flexible working, competitive salary, 25 days holiday, private healthcare, and more perks.
  • Why this job: Make a real difference in people's lives while growing your skills in a supportive environment.
  • Qualifications: Experience in claims, excellent communication skills, and a commitment to pursue Cert CILA qualification.
  • Other info: Join a diverse team with comprehensive training and opportunities for career advancement.

The predicted salary is between 30000 - 42000 £ per year.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. Its an opportunity to do something meaningful, each and every day. Its having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if youre someone who cares, theres a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work Top 100 Most Loved Workplace Forbes Best-in-State Employer Claims Technician – Domestic Major Loss – Belfast Be the calm voice claimants rely on to get their lives back on track. Job Location: – Northern Ireland Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Adjusting Executives in Northern Ireland The Claims Technician (known internally as Adjusting Executive) is a technical assistant role, designed to support the Loss Adjuster throughout the handling of the claims. You’ll be the first point of contact, guiding customers through the claims process. Each day brings a new puzzle: deciphering details, recommending settlements, and collaborating with contractors to get things fixed. The role requires both empathy and initiative clear communication helps customers feel supported, while independent thinking keeps claims moving forward. Imagine being the calming voice after a homeowner discovers water flowing into their property following floods. Youll explain complex details to relieved claimants and have contractors praising your organisational skills. It’s a chance to make a real difference in people’s lives, one steady step at a time. Whether working from home or in our bright, collaborative office, you’ll be part of a supportive team. We offer comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters’ Cert CILA). It’s a perfect fit for those who crave variety, enjoy problem-solving, and want to build a rewarding career in a fast-paced environment. The skills you will have when you apply: Experience in a claims environment, ideally property claims. Excellent communication skills : You’ll speak with and write to policyholders, insurers, contractors, and more. Youll explain complex details clearly, and negotiate fair settlements for all. A commitment to work towards the Chartered Institute of Loss Adjusters` Cert CILA qualification. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What well give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Employee assistance programme for employee wellbeing Group Income Protection Other benefits Voluntary benefits dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Discounts on various products and services This isn’t just a position, it’s a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK’s most trusted insurance brands helping to resolve millions of claims every year, you’ll also be an architect of tomorrow’s insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education all available to you starting from your very first day. You’ll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn’t just a job; it’s an opportunity to shape the future of insurance. Next steps for you: Think we’d be a great match? Apply now we want to hear from you. If youre unsure whether you have all the skills needed then do apply we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). #LI-HYBRID Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Taking care of people is at the heart of everything we do. Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing one where caring counts. Watch this video to learn more about us. (

Claims Technician - Domestic Major Loss - Belfast employer: Sedgwick

At Sedgwick, we prioritize the well-being of our employees, offering a supportive work culture that values flexibility and personal growth. As a Claims Technician in Belfast, you'll enjoy competitive remuneration, comprehensive training, and the opportunity to earn industry qualifications while making a meaningful impact in people's lives. Join a diverse team dedicated to excellence and innovation, where your contributions help shape the future of insurance.
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Contact Detail:

Sedgwick Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Technician - Domestic Major Loss - Belfast

✨Tip Number 1

Familiarize yourself with the claims process and the specific challenges faced by claimants. Understanding their perspective will help you communicate effectively and empathetically during interviews.

✨Tip Number 2

Highlight any previous experience in a claims environment, especially related to property claims. Be ready to discuss specific situations where you successfully navigated complex claims or provided exceptional customer service.

✨Tip Number 3

Demonstrate your problem-solving skills by preparing examples of how you've tackled challenges in past roles. This will show your ability to think independently and keep claims moving forward.

✨Tip Number 4

Research Sedgwick's culture of caring and their commitment to diversity and inclusion. Being able to articulate how your values align with theirs can set you apart as a candidate who truly fits the team.

We think you need these skills to ace Claims Technician - Domestic Major Loss - Belfast

Experience in a claims environment, ideally property claims
Excellent communication skills
Ability to explain complex details clearly
Negotiation skills for fair settlements
Empathy and initiative
Organizational skills
Problem-solving abilities
Commitment to professional development
Ability to work independently and as part of a team
Adaptability in a fast-paced environment

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Technician. Highlight your experience in claims environments and your ability to communicate complex information clearly.

Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your communication skills and any relevant experience in property claims.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your problem-solving abilities. Mention specific examples from your past experiences that demonstrate your empathy and initiative.

Highlight Your Commitment to Professional Development: In your application, express your eagerness to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification. This shows your dedication to growing within the industry.

How to prepare for a job interview at Sedgwick

✨Show Your Empathy

In this role, empathy is key. Be prepared to share examples of how you've supported others in challenging situations. Highlight your ability to listen and understand the needs of claimants, as this will resonate with the company's culture of caring.

✨Communicate Clearly

Excellent communication skills are essential for a Claims Technician. Practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to articulate your thoughts clearly and concisely, as you will need to do this with policyholders and contractors.

✨Demonstrate Problem-Solving Skills

The job involves deciphering details and recommending settlements. Prepare to discuss specific instances where you've successfully solved problems or navigated challenges. This will show your initiative and ability to think independently, which are crucial for this position.

✨Express Your Commitment to Growth

Sedgwick values professional development. Talk about your desire to pursue the Chartered Institute of Loss Adjusters' Cert CILA qualification and any other training opportunities you're interested in. This shows that you're not only looking for a job but also a career path where you can grow and contribute.

Claims Technician - Domestic Major Loss - Belfast
Sedgwick Apply now
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  • Claims Technician - Domestic Major Loss - Belfast

    Belfast
    Full-Time
    30000 - 42000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-10

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    Sedgwick

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