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- Tasks: Manage claims from start to finish, providing support and guidance to claimants.
- Company: Sedgwick is a leading insurance provider, dedicated to helping people navigate unexpected challenges.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and 25 days holiday plus bank holidays.
- Why this job: Be part of a caring culture that values professional growth and work-life balance.
- Qualifications: Experience in claims management and excellent communication skills are essential.
- Other info: Join a community focused on making a difference and shaping the future of insurance.
The predicted salary is between 28800 - 43200 ÂŁ per year.
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By joining Sedgwick, you\’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Technician
Be the calm voice claimants rely on to get their lives back on track.
Job Location: United Kingdom, hybrid working
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for a Commercial Property Claims Technician to join the team and can be based anywhere in the UK.
An excellent opportunity has arisen in our Commercial property team. We are seeking an individual, with experience of managing a caseload from receipt of claim (via our new claims team) through to settlement. The role will involve working within a well-established team. The claims will be of varying value and complexity, and we’ll provide you with the training and tools that you need to help develop your skills and knowledge. We’re looking for an individual who is able to demonstrate excellent communication and listening skills, combined with the ability to impart information and maintain accurate data. Proven skills in developing and maintaining close working relationships, both internally and externally is essential.
Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you will experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It is an ideal environment for working alongside and interacting with fellow colleagues.
The skills you will have when you apply:
- Experience in managing claims: Previous experience in a claims environment is essential.
- Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders. You’ll need to explain complex details clearly and negotiate fair settlements for all parties involved.
- Commitment to professional development: A dedication to working towards the Chartered Institute of Loss Adjusters\’ Cert CILA qualification is essential.
The skills that will be developed once working:
- We will provide all the Sedgwick specific training you need to thrive in this role
What we’ll give you for this role:
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
- Employee assistance programme for employee wellbeing
Other Benefits
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
This isn\’t just a position, it\’s a pivotal role in shaping our industry
At Sedgwick, not only will you be working behind the scenes for some of the UK\’s most trusted insurance brands helping to resolve millions of claims every year, you\’ll also be an architect of tomorrow\’s insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You\’ll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn\’t just a job; it\’s an opportunity to shape the future of insurance.
Next steps for you:
Think we\’d be a great match? Apply now –we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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Claims Technician employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Technician
✨Tip Number 1
Familiarise yourself with the claims process and terminology used in the insurance industry. Understanding the nuances of managing a caseload will help you stand out during discussions with potential employers.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in claims management. Attend industry events or join online forums to gain insights and make connections that could lead to job opportunities.
✨Tip Number 3
Demonstrate your commitment to professional development by researching the Chartered Institute of Loss Adjusters and their Cert CILA qualification. Showing that you're proactive about your career growth can impress hiring managers.
✨Tip Number 4
Prepare for interviews by practising how to clearly explain complex claims scenarios. Being able to communicate effectively with various stakeholders is crucial for a Claims Technician role, so hone this skill before your interview.
We think you need these skills to ace Claims Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing claims. Use specific examples that demonstrate your communication skills and ability to handle complex situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company culture at Sedgwick. Mention your commitment to professional development and your interest in obtaining the Cert CILA qualification.
Showcase Your Skills: In your application, emphasise your excellent communication and relationship-building skills. Provide examples of how you've successfully interacted with various stakeholders in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a claims technician role.
How to prepare for a job interview at Sedgwick
✨Understand the Role
Before your interview, make sure you thoroughly understand the Claims Technician role. Familiarise yourself with the responsibilities, such as managing a caseload and communicating with various stakeholders. This will help you answer questions confidently and demonstrate your suitability for the position.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated complex information in the past. Be ready to discuss situations where you've negotiated or resolved conflicts, as this will highlight your ability to handle sensitive claims.
✨Demonstrate Your Commitment to Professional Development
Sedgwick values ongoing professional development, so be prepared to discuss your career goals and how you plan to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification. Showing enthusiasm for learning and growth can set you apart from other candidates.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and team dynamics. This not only shows your interest in the role but also helps you assess if Sedgwick is the right fit for you.