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- Tasks: Manage and develop relationships with corporate clients while assisting with their claims.
- Company: Join a leading UK insurance specialist offering diverse coverage solutions.
- Benefits: Enjoy 22 days annual leave, life assurance, gym discounts, and flexible benefits.
- Why this job: Be part of a dynamic team, making a real impact in clients' lives with excellent service.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Hybrid working model with travel for client meetings and events.
The predicted salary is between 30000 - 42000 £ per year.
Title: Commercial Claims Executive
Salary: £35,000 – £50,000 per annum (DOE)
Location: Reading and Southampton, Hybrid 2 – 3 Days per week in the office
Term: Permanent, Full-Time
Your new company:
Our client, a UK-based insurance specialist, is seeking a commercial account executive to join their team. This insurance company specialises in a wide range of products, providing coverage from home insurance to commercial and corporate insurance solutions.
Your new role:
In your new role, you will help manage, grow, and develop relationships with corporate clients. This will involve servicing their needs and assisting with their claim’s requirements.
You will support the entire claims process for clients, keeping them updated in a timely manner and delivering excellent service. You will collaborate closely with insurers, internal departments, and clients to ensure the best possible resolutions, while also providing your expert technical opinion.
The right candidate.
Your skills and experience:
• There will be elements of travel involved with this role such as client meetings, training, and company/team events
• Investigate any case to aid in the settlement and conclusion of the claim.
• Actively engage with both new and existing clients while nurturing and developing relationships.
• Serve as the primary contact for clients\’ claims needs.
• Facilitate the onboarding of new clients and thoroughly explain the process to ensure their understanding.
• Manage client claims, particularly acting as the main handler for larger, more complex claims.
• Resolve any disputes that may arise.
• Attend client meetings to consult on renewals and claims.
• Collaborate with Account Executives and Account Handlers.
• Feel comfortable discussing outcomes and claims with clients and policyholders in a professional manner.
Your new benefits:
• 22 days of annual leave (plus public holidays), with additional days awarded based on length of service.
• Life Assurance
• Income Protection
• Pension Scheme
• Healthcare Cash Plan
• Flexible Benefits
• Gym Discounts
• Salary Sacrifice Schemes
• Insurance Offers
• Retail Discounts
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Where roles are advertised as remote working successful candidates will be required to work in the UK only
Claims Executive employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Executive
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly commercial claims. Understanding the nuances of different types of coverage and claims processes will help you engage more effectively with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in claims management. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about job openings.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed client relationships or resolved complex issues. Being able to share specific examples will showcase your problem-solving skills and ability to handle challenging situations.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their products, values, and recent developments in the insurance market. This knowledge will allow you to tailor your responses and show genuine interest in the role and the organisation.
We think you need these skills to ace Claims Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims management and client relationship building. Use specific examples that demonstrate your ability to handle complex claims and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the insurance industry and your enthusiasm for the role. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience in managing client claims.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and negotiation. These are crucial for a Claims Executive role, especially when dealing with clients and resolving disputes.
Prepare for Potential Questions: Think about common interview questions related to claims handling and client management. Prepare answers that reflect your experience and approach to resolving issues, as this will help you stand out during the interview process.
How to prepare for a job interview at Sedgwick
✨Know Your Claims Process
Familiarise yourself with the entire claims process, as you'll need to explain it clearly to clients. Be prepared to discuss how you would handle complex claims and any challenges you might face.
✨Demonstrate Relationship-Building Skills
Since the role involves nurturing client relationships, think of examples from your past experiences where you've successfully built rapport with clients. Highlight your communication skills and ability to engage effectively.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge in insurance and claims management. Brush up on relevant regulations and best practices to showcase your expertise during the interview.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss how you've resolved disputes or handled difficult situations in previous roles. Use specific examples to illustrate your problem-solving skills and your approach to ensuring client satisfaction.
