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- Tasks: Manage and develop relationships with corporate clients while assisting with their claims.
- Company: Join a leading UK insurance specialist offering diverse coverage solutions.
- Benefits: Enjoy 22 days annual leave, life assurance, gym discounts, and flexible benefits.
- Why this job: Be part of a dynamic team, making a real impact in clients' lives.
- Qualifications: Strong communication skills and a passion for client service are essential.
- Other info: Hybrid working model with travel for client meetings and events.
The predicted salary is between 28000 - 42000 £ per year.
Sedgwick West Midlands, England, United Kingdom
Claims Executive
Sedgwick West Midlands, England, United Kingdom
4 days ago Be among the first 25 applicants
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This range is provided by Sedgwick. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Title: CommercialClaims Executive
Location: Birmingham and Derby, Hybrid 2 – 3 Days per week in the office
Term: Permanent, Full-Time
Your new company:
Our client, a UK-based insurance specialist, is seeking a commercial account executive to join their team. This insurance company specialises in a wide range of products, providing coverage from home insurance to commercial and corporate insurance solutions.
Your new role:
In your new role, you will help manage, grow, and develop relationships with corporate clients. This will involve servicing their needs and assisting with their claim requirements.
You will support the entire claims process for clients, keeping them updated in a timely manner and delivering excellent service. You will collaborate closely with insurers, internal departments, and clients to ensure the best possible resolutions, while also providing your expert technical opinion.
The right candidate.
Your skills and experience:
- You will have an in-depth and expert knowledge of commercial claims, including property, liability and commercial motor.
- There will be elements of travel involved with this role, such as client meetings, training, and company/team events
- Investigate any case to aid in the settlement and conclusion of the claim.
- Actively engage with both new and existing clients while nurturing and developing relationships.
- Serve as the primary contact for clients\’ claims needs.
- Facilitate the onboarding of new clients and thoroughly explain the process to ensure their understanding.
- Manage client claims, particularly acting as the main handler for larger, more complex claims.
- Resolve any disputes that may arise.
- Attend client meetings to consult on renewals and claims.
- Collaborate with Account Executives and Account Handlers.
- Feel comfortable discussing outcomes and claims with clients and policyholders in a professional manner.
- 22 days of annual leave (plus public holidays), with additional days awarded based on length of service.
- Life Assurance
- Income Protection
- Pension Scheme
- Salary Sacrifice Schemes
- Insurance Offers
- Retail Discounts
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Where roles are advertised as remote working successful candidates will be required to work in the UK only
Seniority level
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Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
Insurance, Claims Adjusting, Actuarial Services, and Insurance Agencies and Brokerages
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Claims Executive employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Executive
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly commercial claims. Understanding the nuances of different types of coverage and claims processes will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the insurance sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role and company culture.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and resolving disputes. Be ready to provide examples of how you've successfully navigated complex claims in the past.
✨Tip Number 4
Research the specific company you're applying to. Understand their products and services, and be prepared to explain how your skills can contribute to their success in managing corporate clients' claims.
We think you need these skills to ace Claims Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims management and client relationship building. Use specific examples that demonstrate your ability to handle complex claims and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the insurance industry and your enthusiasm for the role. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience in managing client claims.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and technical expertise in claims handling. These are crucial for the role and should be evident in both your CV and cover letter.
Prepare for Pre-Employment Screening: Be ready for the pre-employment screening process mentioned in the job description. Gather necessary documents like ID verification and employment history to ensure a smooth application process.
How to prepare for a job interview at Sedgwick
✨Understand the Claims Process
Make sure you have a solid grasp of the claims process, especially for commercial insurance. Be prepared to discuss how you would manage complex claims and provide examples from your past experience.
✨Showcase Relationship-Building Skills
Since this role involves nurturing client relationships, think of specific instances where you've successfully built rapport with clients. Highlight your communication skills and how you handle client needs effectively.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge in insurance. Brush up on relevant regulations and best practices, and be ready to explain how you would apply this knowledge in real-world scenarios.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've resolved disputes or challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your critical thinking skills.
