At a Glance
- Tasks: Lead a dynamic team handling complex property insurance claims with a focus on exceptional customer service.
- Company: Join Sedgwick, a recognised leader in the insurance industry with a caring culture.
- Benefits: Enjoy a competitive salary, flexible working, private healthcare, and generous holiday allowance.
- Other info: Access to extensive training and development opportunities at Sedgwick University.
- Why this job: Make a real impact in shaping the future of the insurance landscape while growing your career.
- Qualifications: Experience in managing complex claims and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 € per year.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
We have a fantastic opportunity for Operations Managers in our Home Adjusting Team. We currently have an exciting opportunity for a talented and ambitious individual to take up an Operations Manager position within our dedicated Domestic Adjusting team. The team are based in the Midlands and you'll balance office and remote work to optimise your team's efficiency.
Your role demands excellent claims experience, strong leadership, a keen eye for detail, and a passion for delivering exceptional customer service. You'll ensure your team is equipped to handle the most challenging claims, while fostering a supportive and collaborative environment. This role offers the perfect opportunity to make a significant impact.
The skills you will have when you apply:
- Experience handling complex property insurance claims
- Proven management skills and the confidence to lead a high performing team
- Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
The skills that will be developed once working:
- We will provide all the Sedgwick specific training you need to thrive in this role
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- Company Car Scheme or cash allowance
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Employee assistance programme for employee wellbeing
- Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
Next steps for you:
Think we'd be a great match? Apply now – we want to hear from you.
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person).
Operations Manager - Bristol/Cardiff employer: Sedgwick
At Sedgwick, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that prioritises employee wellbeing and professional growth. With competitive remuneration, flexible working options, and access to extensive training through Sedgwick University, our Operations Managers in Bristol/Cardiff can thrive in their roles while making a meaningful impact in the insurance industry. Join us to be part of a team that values your contributions and fosters a legacy of talent and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Bristol/Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sedgwick on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations management. Think about how your experience with complex claims can shine through. We want you to show off your leadership skills and customer service passion!
✨Tip Number 3
Don’t forget to research Sedgwick’s culture and values. Knowing what makes them tick will help you tailor your responses and demonstrate that you’re a perfect fit for their caring environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager - Bristol/Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience with complex property insurance claims and management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our caring culture. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills:Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from demonstrating your ability to explain complex details simply.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sedgwick
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex property insurance claims. Be ready to discuss specific cases you've handled and how you navigated challenges. This will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your management experience. Think about times when you led a team through tough situations or improved team performance. Sedgwick values strong leadership, so make sure to convey your ability to inspire and support your team.
✨Communicate Clearly and Confidently
Practice explaining complex concepts in simple terms. You’ll need to demonstrate excellent communication skills, especially when discussing claims with policyholders and insurers. Role-play potential scenarios to build your confidence.
✨Emphasise Your Customer Service Passion
Sedgwick is all about exceptional customer service. Prepare to share stories that illustrate your commitment to delivering great service and how you’ve gone above and beyond for clients in the past. This will resonate well with their caring culture.
