Building Surveying Operations Manager

Job Location: London

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Surveying Operations Manager in London and South East. Continued growth of our Building Consultancy Division surveying team means we have an opportunity to recruit a talented and ambitious Building Surveying Operations Manager. As a member of the Building Consultancy leadership team and reporting to the Regional Director you will be responsible for a diverse team of surveyors at all experience levels. You will lead a team involved in projects to reinstate domestic and commercial properties following damage by insured perils, including fire, flood, escape of water and impact. Projects typically range in value from £50k to £1m.

Your key responsibilities will include:

• Mentoring, training and development of your team
• Ensuring your team meet targets for client service, technical reporting and quality
• Understanding the importance of excellent customer care, and delivering it with your team
• Developing and meeting financial targets and understanding how you can influence financial outcomes
• Liaison with internal and external clients as required and understanding their individual requirements
• Building collaborative working relationships with other product lines

You will be required to work closely across the business with peers in our Loss Adjusting teams to build relationships. An ability to bring along non-insurance clients would be valued. This is an exciting opportunity for a talented Building Surveyor looking to develop their career into management or to take their current management experience to the next level.

The skills you will have when you apply:

• Demonstrable management skills: The confidence to lead a high performing team.
• Excellent communication skills: You'll speak with and write to your peers in our loss adjusting teams, insurers, contractors, and of course your own team, hosting effective meetings both remotely and in person to ensure wellbeing and delivery of results.
• Building Surveying experience: You will support your team in all aspects of their role, including technical queries and development, so strong building construction knowledge is required.
• MRICS/MCIOB or working towards: A relevant chartered qualification is an advantage, and certainly having the entry requirements (Building Surveying degree or otherwise) and engagement to pursue chartership is a prerequisite.
• A full UK Driving Licence: It’s essential you can drive to appointments throughout your area of responsibility.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role.
• We will help you develop as a manager with in-house development programmes.
• We will support CPD and further professional qualifications.

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications.
• Company Car Scheme or cash allowance.
• Incentive scheme to increase earnings based on company and individual performance.
• Self‑Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

Health & support:

• Private healthcare plan (including pre‑existing conditions)
• Employee assistance programme for employee wellbeing
• Life assurance
• Group Income Protection

Other benefits:

• Voluntary benefits – including green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Employee assistance programme for employee wellbeing
• Discounts on various products and services

This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we’re not only reshaping the insurance and building repair landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you: Think we’d be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in‑person). Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.