At a Glance
- Tasks: Lead a dynamic team in managing complex property insurance claims.
- Company: Join Sedgwick, a leader in reshaping the insurance industry.
- Benefits: Enjoy a competitive salary, flexible working, and comprehensive health support.
- Other info: Access extensive training resources and career growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in handling complex claims and proven management skills required.
The predicted salary is between 40000 - 50000 € per year.
Job Location: Bristol/Cardiff
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Operations Managers in our Home Adjusting Team. We currently have an exciting opportunity for a talented and ambitious individual to take up an Operations Manager position within our dedicated Domestic Adjusting team. The team are based in the Midlands and you'll balance office and remote work to optimise your team's efficiency. Our dedicated domestic adjusting team generally handle claims up to £100k in value. Each domestic adjuster works alongside a designated adjusting executive and works as part of the larger regional team. Claims are allocated based on experience and technical ability, with each claim assessed for complexity prior to allocation.
Your role demands excellent claims experience, strong leadership, a keen eye for detail, and a passion for delivering exceptional customer service. You'll ensure your team is equipped to handle the most challenging claims, while fostering a supportive and collaborative environment. This role offers the perfect opportunity to make a significant impact.
The skills you will have when you apply:
- Experience handling complex property insurance claims
- Proven management skills and the confidence to lead a high performing team
- Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
The skills that will be developed once working:
- We will provide all the Sedgwick specific training you need to thrive in this role
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- Company Car Scheme or cash allowance
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support:
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
Other benefits:
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Employee assistance programme for employee wellbeing
- Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. Sedgwick is an Equal Opportunity Employer.
Operations Manager - Bristol/Cardiff employer: Sedgwick
At Sedgwick, we pride ourselves on being an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes private healthcare, a generous holiday allowance, and flexible working arrangements. Our vibrant work culture fosters collaboration and growth, with access to extensive training through Sedgwick University, empowering you to develop your skills and lead a high-performing team in the dynamic insurance sector. Join us in Bristol/Cardiff and be part of a transformative journey where your contributions will shape the future of our industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Bristol/Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the Operations Manager role. Highlight your leadership skills and your knack for handling complex claims – this is your time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Sedgwick.
We think you need these skills to ace Operations Manager - Bristol/Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience with complex property insurance claims and management skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can lead a high-performing team. Remember, we love clear communication, so keep it concise and engaging.
Showcase Your Leadership Skills:In your application, don’t forget to showcase your leadership experience. We’re looking for someone who can foster a supportive environment and handle challenging claims, so share examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at Sedgwick
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex property insurance claims. Be ready to discuss specific cases you've handled, focusing on your decision-making process and the outcomes. This will show your expertise and confidence in managing challenging situations.
✨Showcase Your Leadership Skills
Prepare examples that highlight your management experience and how you've successfully led a team. Think about times when you motivated your team or resolved conflicts. This will demonstrate your ability to foster a supportive and collaborative environment, which is key for the Operations Manager role.
✨Communicate Clearly and Confidently
Practice explaining complex details in a straightforward manner. You might be asked to negotiate settlements or communicate with various stakeholders, so being articulate and clear is crucial. Consider doing mock interviews with a friend to refine your communication style.
✨Emphasise Your Customer Service Passion
Be prepared to discuss how you prioritise exceptional customer service in your work. Share specific examples of how you've gone above and beyond for clients, as this aligns perfectly with the values of the company and the expectations for the role.
