Claims Adjuster

Title: Trainee/Adjusting Executive

Location: Manchester or Liverpool

Term: Fixed Term/Perm

Your new role:

Were offering an exciting opportunity to join our team as a trainee/adjusting executive based in the Northwest region.

Were particularly keen to hear from candidates with a background in property insuranceespecially those who have managed domestic or commercial claims from cradle to grave for at least 12 months. . If you have solid property claims experience and are ready to expand into a niche and meaningful area of insurance, this could be the ideal next step for you.

In this role, youll handle a wide variety of insurance claims for specialist insurance providers. From domestic and commercial property damage, your work will span diverse and often complex situations.

Key Responsibilities:

• Investigate, assess, and agree claims settlements across domestic and commercial,
• Liaise with policyholders, insurers, and contractors to deliver fair, timely, and transparent outcomes.
• Balance empathy and professionalism to support customers during difficult times.
• Work autonomously, managing your own caseload and schedule across the region.
• Apply sound judgement, business acumen, and technical insight to each case.

Essential Skills & Experience:

• A full UK driving licence travel is a key part of the role.
• Excellent written and verbal communication skills.
• Strong problem-solving capabilities and attention to detail.
• Effective time and case management skills ability to prioritise and manage a varied workload.
• Prior experience in loss adjusting.
• Familiarity with Apple iPads or other tablet devices.
• A basic understanding of home insurance policies and domestic property structure.

What We Offer:

• Flexible work options: Enjoy remote working to support your work-life balance.
• Generous Holiday: 25 days of annual leave, plus bank holidays, with an option to purchase more holidays throughout the year.
• Customisable Flexi-Benefits: Choose benefits that suit your lifestyle.
• Professional Growth: Access training with industry experts and qualifications like Cert CII and BDMA, with financial rewards upon completion.
• Referral Scheme: Earn a financial reward when your referred colleagues complete their probation period successfully.
• Pension Scheme: Self-invested personal pension above the statutory minimum.
• Reward & Recognition: Earn vouchers for popular retailers in categories like retail, dining, and entertainment by sending and receiving points to colleagues within the business.
• Health & Wellbeing: Select from benefits like eyecare vouchers, cycle-to-work schemes, and digital consultations, designed to keep you healthy and supported.
• Green Car Scheme: Lease an electric vehicle with home charge point installation (if required) through our partner supplier.
• Life Assurance: Cover for you, with the option of adding your partner in the event of death while in service, regardless of medical history.
• Critical Illness Cover: Receive a lump sum if diagnosed with conditions like cancer, a heart attack, or stroke.
• Group Income Protection: Cover up to 60% of your salary after six months of incapacity.

All successful candidates will be subject to DBS and vetting checks, and offers of employment will be dependent on these results.

Job Types: Full-time, Permanent

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