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- Tasks: Be the friendly face of our London office, managing reception and supporting various teams.
- Company: Join Sedgwick, a global leader in risk and claims administration with over 33,000 colleagues worldwide.
- Benefits: Enjoy competitive salary, flexible working, private healthcare, and a range of employee perks.
- Why this job: Shape the future of insurance while working in a caring culture that values your growth.
- Qualifications: Previous reception experience is essential; strong communication and organisational skills are a must.
- Other info: We welcome applicants from all backgrounds and offer comprehensive training from day one.
The predicted salary is between 24000 - 36000 £ per year.
Global Privacy Policy
Sedgwick’s caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick’s policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.
We want to share with you our policy to what personal information we may collect, how we may use this information and other important areas relating to your privacy and data protection. Please find below links to the policies that apply to all internet sites and applications of Sedgwick and its groups of companies.
By joining Sedgwick, you\’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Receptionist – London
Job Location: London
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for a Receptionist at our stylish London office in the heart of The City.
A rare opportunity has arisen in our London office for a full-time, experienced receptionist to support our client-focused teams. This dual-role position combines front-of-house duties with administrative support across departments.
As the first point of contact, you must demonstrate professionalism, initiative, and a commitment to excellent service. You’ll work closely with another receptionist, adapting to fluctuating workloads—busy one day, quieter the next, with more admin tasks.
Key Responsibilities:
Manage reception tasks, prioritising and delegating as needed for smooth office operations.
Welcome and direct visitors, booking them via Vicinitee.
Assist with broadband/network issues, report faults, and follow up on resolutions.
Maintain the Health & Safety Manual and record actions.
Oversee meeting rooms: bookings, refreshments, catering, and equipment.
Submit invoices for catering, milk, and supplies.
Handle all post and courier deliveries, including scanning.
Manage stationery stock, monitoring usage and costs.
Answer calls via Genesys, directing appropriately.
Support desk bookings and profile creation in Engage.
Promote and implement safety procedures for all staff and visitors.
This is perfect forsomeone who thrives in a structured, people-facing role and enjoys balancing routine with variety.
The skills you will have when you apply:
Previous Experience: Must have worked on reception before, handling more than one task at a time.
Presentation & Organisation: Smart, tidy, and always puts the customer first.
Communication: Answers questions clearly and politely, even when under pressure.
Teamwork & Initiative: Works well with others and can think for yourself when needed.
Telephone & Switchboard: Speaks well on the phone; switchboard use is a plus (training available).
The skills that will be developed once working:
Comprehensive Training: You\’ll receive all the Sedgwick-specific training needed to excel in your role.
What we’ll give you for this role:
Remuneration & more
Competitive salary taking into account skills, experience and qualifications
Holiday allowance of 25 days plus bank holidays
Flexible working from our office or your home
Health & support
Private healthcare plan (including pre-existing conditions)
Life assurance
Employee assistance programme for employee wellbeing
Group Income Protection
Other benefits
Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
Discounts on various products and services
This isn\’t just a position, it\’s a pivotal role in shaping our industry
At Sedgwick, not only will you be working behind the scenes for some of the UK\’s most trusted insurance brands helping to resolve millions of claims every year, you\’ll also be an architect of tomorrow\’s insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You\’ll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn\’t just a job; it\’s an opportunity to shape the future of insurance.
Next steps for you:
Think we\’d be a great match? Apply now –we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwickis an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
About Us
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com
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Receptionist - London employer: Sedgwick Claims Management Services Ltd
Contact Detail:
Sedgwick Claims Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - London
✨Tip Number 1
Familiarise yourself with Sedgwick's values and mission. Understanding their commitment to privacy and customer service will help you align your responses during interviews, showcasing that you share their dedication to excellent service.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. As a receptionist, you'll need to handle multiple tasks and communicate clearly under pressure, so consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Research common reception software and tools mentioned in the job description, like Genesys and Vicinitee. Familiarity with these systems can give you an edge and demonstrate your initiative to learn and adapt quickly.
✨Tip Number 4
Network with current or former Sedgwick employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Receptionist - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous receptionist roles. Emphasise skills like multitasking, communication, and customer service, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, ability to handle multiple tasks, and experience with front-of-house duties. Use examples to demonstrate how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at Sedgwick Claims Management Services Ltd
✨Showcase Your Professionalism
As a receptionist, you'll be the first point of contact for visitors. Make sure to demonstrate your professionalism in both your appearance and your communication style during the interview.
✨Highlight Your Multitasking Skills
This role requires handling multiple tasks simultaneously. Be prepared to discuss your previous experiences where you successfully managed various responsibilities at once.
✨Demonstrate Excellent Communication
Clear and polite communication is key in this position. Practice answering common interview questions in a way that showcases your ability to communicate effectively, even under pressure.
✨Familiarise Yourself with the Company Culture
Sedgwick values a caring culture and work-life balance. Research the company’s mission and values, and be ready to explain how you align with them during your interview.
