Private Clients Loss Adjuster - London & South East

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

We have a fantastic opportunity for Private Client Adjusters across London and the South East. This role is ideal for professionals with proven field experience, particularly those who have handled High Net Worth (HNW) claims. Our HNW clients typically reside in luxury homes and own high-value contents and valuables. As a result, the claims we manage are complex, nuanced, and varied. We are committed to delivering a highly personal service with unwavering attention to detail and care.

This role requires a sharp eye for detail, a compassionate approach, and a strategic mindset. You will be responsible for managing intricate claims, liaising with discerning clients, and maintaining the highest standards of professionalism and discretion. We are looking for individuals who can think critically, communicate effectively, and adapt quickly to changing circumstances. You will be supported by a collaborative team that values integrity, innovation, and continuous improvement. This is perfect for individuals who are meticulous, emotionally intelligent, and driven to excel in a high-stakes, client-focused environment.

Why Choose Us?

• Hourly chargeable rates: Our services are charged on an hourly rate.
• Collaborative Environment: As a Domestic Major Loss Adjuster, you'll receive support from an Adjusting Executive who will collaborate with you on cases.
• Professional Development: We are committed to helping you achieve Chartered Institute of Loss Adjusters' qualifications as well as progression within the business.

The skills you will have when you apply:

• A full UK Driving Licence: It is essential you can travel by car.
• Demonstrable experience of handling complex and major losses in excess of £100,000 on a chargeable time basis or a keen desire to progress to this level.
• Dip CILA/ACILA status (or working towards this qualification).
• Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.

What is helpful, but not vital, in your application:

• Use of Apple software such as iPads, or other tablets.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role.

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications.
• A Self Invested Personal Pension Scheme (SIPP).
• You will join an appropriate incentive (bonus) scheme.
• Fully funded company vehicle or cash in lieu allowance.
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.
• Health & support Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for employee wellbeing.
• Group Income Protection.
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.