At a Glance
- Tasks: Manage complex, high-value claims and provide expert guidance to clients.
- Company: Join Sedgwick, a leading risk and claims administration partner.
- Benefits: Competitive salary, flexible working, private healthcare, and professional development support.
- Why this job: Shape the future of specialist claims while making a real impact.
- Qualifications: Experience in handling technical claims and strong communication skills.
- Other info: Access to extensive training and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
As a Loss Adjuster specialising in Technical and Special Risks, you will manage complex, high-value, and technically challenging claims across a wide range of industries. From plant and machinery breakdowns and cyber-related losses to specialist liabilities and non-standard risks, you will take ownership of claims where expertise, judgement, and precision matter most.
This role goes beyond standard adjusting. You will investigate the cause, circumstances, and quantum of losses, engaging with insureds, brokers, insurers, engineers, forensic specialists, and legal teams to reach fair, accurate, and defensible outcomes. You’ll be trusted to interpret technical evidence, challenge assumptions, and apply policy cover thoughtfully while keeping all parties informed throughout the claim lifecycle.
Imagine stepping into critical situations where businesses face significant disruption or financial exposure. You’ll be the composed professional guiding clients through uncertainty, translating complex technical detail into clear explanations, and steering claims toward resolution with confidence and authority.
Whether working from home or collaborating in one of our modern offices, you will be supported by a highly experienced technical community. We provide industry-leading training, investment in professional qualifications, and access to specialist expertise to continually develop your skills in this evolving and demanding field. This role is ideal for experienced adjusters who enjoy solving complex problems, thrive in technical environments, and want to build a career at the forefront of speciality claims handling.
The skills you will have when you apply:
- Specialist loss adjusting experience: Proven experience handling technical, complex, or non-standard claims, including specialist property, engineering, business interruption, or emerging risk classes.
- Strong technical judgement: Ability to analyse complex information, interpret policy coverage, and assess quantum accurately and independently.
- Excellent communication skills: Confidence in engaging with policyholders, insurers, brokers, engineers, and legal professionals, explaining complex matters clearly and credibly.
- Organisation and resilience: Ability to manage multiple complex claims while maintaining quality, accuracy, and deadlines in a demanding environment.
The skills that will be developed once working:
- Advanced technical expertise: Ongoing development across technical and special risk classes through structured learning and hands-on experience.
- Professional qualifications: Full support towards Chartered Institute of Loss Adjusters (CILA) qualifications and continued professional development.
What we’ll give you for this role:
- Competitive salary reflecting skills, experience, and qualifications.
- Self Invested Personal Pension Scheme (SIPP).
- Holiday allowance of 25 days plus bank holidays.
- Flexible hybrid working from home or office.
Health & support:
- Private healthcare plan (including pre-existing conditions).
- Life assurance.
- Group Income Protection.
- Employee assistance programme for wellbeing support.
Other benefits:
- Voluntary benefits including green car scheme, dental cover, cycle-to-work scheme, season ticket loan, wellbeing tools, and digital GP services.
- Discounts across a wide range of products and services.
This isn’t just a role — it’s a chance to shape the future of specialist claims. At Sedgwick, you’ll work on some of the most technically demanding claims in the market while helping protect businesses and livelihoods. Through Sedgwick University, you’ll have access to the industry’s most comprehensive learning platform, with over 15,000 on-demand courses, role-specific training, and opportunities for formal education from day one.
You’ll be part of a community driven by expertise, integrity, and impact — where your knowledge truly makes a difference.
Next steps for you:
If you’re unsure whether you meet every requirement, please apply. We welcome applicants from all backgrounds, from seasoned specialists to those stepping into a more complex claims environment. We are proud to operate a zero-tolerance approach to discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.
After the closing date, applications will be reviewed and shortlisted candidates may be invited to interview (virtually or in person).
Loss Adjuster - Technical and Special Risks employer: Sedgwick Claims Management Services Ltd
Contact Detail:
Sedgwick Claims Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster - Technical and Special Risks
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local events. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to loss adjusting. We recommend role-playing with a friend to build your confidence and refine your responses.
✨Tip Number 3
Showcase your expertise! Bring examples of past claims you've handled, especially those that were complex or technical. This will demonstrate your capability and give interviewers a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Loss Adjuster - Technical and Special Risks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your specialist loss adjusting experience. Focus on the technical and complex claims you've handled, as this will show us you're the right fit for the role.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about loss adjusting and how your skills align with our needs. Use clear examples to demonstrate your strong technical judgement and communication skills.
Showcase Your Problem-Solving Skills: In your application, give us examples of how you've tackled complex problems in the past. We want to see your ability to analyse information and make sound decisions under pressure.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Sedgwick.
How to prepare for a job interview at Sedgwick Claims Management Services Ltd
✨Know Your Technical Stuff
As a Loss Adjuster specialising in Technical and Special Risks, it's crucial to brush up on your technical knowledge. Familiarise yourself with common claims scenarios, such as plant breakdowns or cyber-related losses, and be ready to discuss how you would approach these situations.
✨Communicate Clearly
You’ll need to explain complex matters to various stakeholders, so practice articulating your thoughts clearly. Use examples from your past experience to demonstrate your communication skills, especially when dealing with policyholders and legal professionals.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you've successfully navigated complex claims. Highlight your analytical skills and how you’ve used them to assess quantum accurately and independently, as this will resonate well with the interviewers.
✨Demonstrate Resilience and Organisation
The role requires managing multiple claims simultaneously, so be ready to talk about how you prioritise tasks and maintain quality under pressure. Share strategies you use to stay organised and meet deadlines, as this will show your ability to thrive in a demanding environment.