Associate Director – Specialist Agricultural Adjusting in London

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

We have a fantastic opportunity for an Associate Director in our Specialist Agricultural Adjusting team in the UK. As Associate Director within our specialist Agricultural team, you will manage specialist agricultural claims while driving growth of the product line. Your responsibilities include overseeing day-to-day operations of the specialist and major loss teams and providing strategic direction to the supporting TPA/Desktop function.

You will lead major loss handlers managing complex, high-value claims, ensuring technical excellence and outstanding client service. Additionally, you will implement initiatives to improve efficiency, strengthen compliance, and maintain quality standards within the TPA/Desktop team.

Your objectives include delivering exceptional service to existing accounts, supporting colleague development, and contributing to profitable new business across the Specialist Agricultural Adjusting sector and ARN lines. Building strong internal relationships, retaining a small portfolio of cases, and providing oversight on complex claims will be key. You will also collaborate to define best practices and champion quality, compliance, and leadership within the team.

Accountabilities include raising the profile of the function lines within Sedgwick UK, supporting profitability targets, and ensuring service standards across providers. You will identify emerging markets, assist with new business implementation, and work closely with the Director of Agricultural to execute growth strategies. Driving client satisfaction, maintaining major client relationships, and monitoring performance to ensure consistency and compliance with SLAs will be essential.

This is perfect for a seasoned professional with expertise in agricultural claims management, proven leadership skills, and a strategic mindset seeking to influence growth and operational excellence within a market-leading organisation.

The skills you will have when you apply:

• Claims Management Expertise: Extensive proficiency in managing complex, high-value loss claims within diverse sectors.
• Influencing and Engagement: Advanced interpersonal acumen, enabling persuasive engagement and influence across hierarchical levels.
• Client-Centric Solutions: Capacity to interpret nuanced client requirements and formulate bespoke, strategic solutions.
• Analytical and Leadership Capability: Demonstrated analytical rigour coupled with a proven record of decisive leadership in challenging environments.
• Technical Knowledge: Comprehensive expertise in agricultural and large-loss claims, underpinned by robust industry knowledge and accredited professional standing (ACII, ACILA), or have a commitment to work towards qualification.

What we'll give you for this role:

• Competitive salary taking into account skills, experience and qualifications.
• A Self Invested Personal Pension Scheme (SIPP).
• Company car or monthly car allowance.
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

Health & support:

• Private healthcare plan (including pre-existing conditions).
• Life assurance.
• Employee assistance programme for employee wellbeing.
• Group Income Protection.

Other benefits:

• Voluntary benefits – green car scheme, annual medical assessment, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications.
• Discounts on various products and services.

This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.