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- Tasks: Support customers through their claims journey with excellent communication.
- Company: Leading risk and claims administration company with a passion for transformation.
- Benefits: Hybrid working model, extensive training, and a supportive team environment.
- Why this job: Make a real impact in the insurance industry while helping others.
- Qualifications: Strong communication skills and a background in customer service.
- Other info: Join a dynamic team dedicated to innovation and growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading risk and claims administration company is seeking a Customer Service Advisor to provide essential support to claimants. This full-time role involves assisting customers throughout their claims journey, requiring excellent communication skills and a customer service background. With a hybrid working model, extensive training is provided to ensure success in this pivotal position. Join a passionate team dedicated to transforming the insurance landscape and making a significant impact in the industry.
Hybrid Insurance Claims Customer Service Advisor employer: Sedgwick Claims Management Services Ltd
Contact Detail:
Sedgwick Claims Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Insurance Claims Customer Service Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work in claims or customer service. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and claims handling. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences that highlight how you’ve successfully assisted customers. Remember, it’s all about making a connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Hybrid Insurance Claims Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've helped customers in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about transforming the insurance landscape and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Soft Skills: In this role, excellent communication is key. We’re looking for candidates who can empathise with claimants and provide support. Highlight any relevant experiences that demonstrate your ability to connect with people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Sedgwick Claims Management Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance claims and customer service. Brush up on common terminology and processes so you can speak confidently about how you can assist claimants.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, prepare examples from your past experiences where you effectively resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Adaptability
With a hybrid working model, it's crucial to demonstrate your ability to work both independently and as part of a team. Share instances where you've successfully adapted to different working environments or challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates in a hybrid setting. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
