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- Tasks: Manage high-value commercial property claims and guide clients through the claims process.
- Company: Join Sedgwick, a leading risk and claims administration partner with a caring culture.
- Benefits: Competitive salary, private healthcare, flexible working, and generous holiday allowance.
- Why this job: Be a pivotal part of reshaping the insurance industry while supporting clients in crisis.
- Qualifications: Experience in major property claims, strong communication skills, and a full UK driving licence.
- Other info: Comprehensive training and career growth opportunities await you at Sedgwick.
The predicted salary is between 36000 - 60000 £ per year.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
We’re offering an exciting opportunity for an experienced Major Loss Adjuster to join our Major & Complex Loss team in the Glasgow Area. If you thrive on solving complex problems, supporting clients through challenging times, and delivering exceptional service, this role is for you.
As a Major Loss Adjuster, you’ll manage a portfolio of high-value commercial property claims, including material damage and business interruption. From the initial investigation to final settlement, you’ll be the trusted expert guiding clients through the claims process with professionalism and empathy.
You’ll work both independently and as part of a collaborative team, supported by Adjusting Executives and technical specialists. Whether you’re on-site assessing damage or compiling reports from home or the office, you’ll play a vital role in delivering outstanding service and meeting client expectations.
What you’ll bring:
- A full UK Driving Licence – essential for site visits
- A strong customer focus and a proven track record of delivering exceptional service
- Solid experience handling major and complex commercial property claims
- Excellent communication skills – you listen, explain clearly, and negotiate fairly
- Confidence working independently and managing your own caseload
- A proactive, problem-solving mindset with the ability to prioritise and adapt
- Strong IT skills, ideally with Microsoft Office (especially Excel)
- ACII/ACILA or equivalent qualifications (or working towards them)
- A professional, empathetic approach to client relationships
- Experience in account management or market profiling is a plus
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- You will join an appropriate incentive (bonus) scheme
- Fully funded company vehicle or cash in lieu allowance
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support:
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
Other benefits:
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
- Discounts on various products and services
This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
Next steps for you:
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.
Senior Major Loss Adjuster in Glasgow employer: Sedgwick Claims Management Services Ltd
Contact Detail:
Sedgwick Claims Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Major Loss Adjuster in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; demonstrate your passion for the role and how you can bring value to their team.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our amazing team.
We think you need these skills to ace Senior Major Loss Adjuster in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Major Loss Adjuster role. Highlight your experience with major and complex commercial property claims, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've handled challenging claims and supported clients through tough times.
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your negotiation skills in your examples.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our amazing team!
How to prepare for a job interview at Sedgwick Claims Management Services Ltd
✨Know Your Claims Inside Out
As a Senior Major Loss Adjuster, you'll be dealing with complex commercial property claims. Brush up on your knowledge of major loss adjusting principles and be ready to discuss specific cases you've handled. This shows your expertise and gives you the chance to demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Prepare to explain how you've effectively communicated with clients in the past, especially during challenging situations. Use examples that highlight your ability to listen, negotiate, and provide clear explanations.
✨Demonstrate Empathy and Professionalism
This position requires a professional and empathetic approach. Think of instances where you've supported clients through tough times and be ready to share these stories. Showing that you can connect with clients on a personal level will set you apart.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking about potential challenges you might face as a Major Loss Adjuster and how you would handle them. This will help you showcase your proactive mindset and adaptability.
