At a Glance
- Tasks: Manage high-value commercial property claims and support clients through challenging times.
- Company: Join Sedgwick, a leading risk and claims administration partner with a caring culture.
- Benefits: Competitive salary, private healthcare, flexible working, and extensive training opportunities.
- Other info: Zero tolerance for discrimination; all backgrounds encouraged to apply.
- Why this job: Be a pivotal part of reshaping the insurance industry while making a real impact.
- Qualifications: Experience in major property claims, strong communication skills, and a proactive mindset.
The predicted salary is between 40000 - 50000 £ per year.
By joining Sedgwick, you will be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
We’re offering an exciting opportunity for an experienced Major Loss Adjuster to join our Major & Complex Loss team in the Glasgow Area. If you thrive on solving complex problems, supporting clients through challenging times, and delivering exceptional service, this role is for you.
As an Executive MCL Adjuster / Surveyor, you’ll manage a portfolio of high-value commercial property claims, including material damage and business interruption. From the initial investigation to final settlement, you’ll be the trusted expert guiding clients through the claims process with professionalism and empathy.
You’ll work both independently and as part of a collaborative team, supported by Adjusting Executives and technical specialists. Whether you’re on-site assessing damage or compiling reports from home or the office, you’ll play a vital role in delivering outstanding service and meeting client expectations.
What you’ll bring:
- A full UK Driving Licence – essential for site visits
- A strong customer focus and a proven track record of delivering exceptional service
- Solid experience handling major and complex commercial property claims
- Excellent communication skills – you listen, explain clearly, and negotiate fairly
- Confidence working independently and managing your own caseload
- A proactive, problem-solving mindset with the ability to prioritise and adapt
- Strong IT skills, ideally with Microsoft Office (especially Excel)
- ACII/ACILA or equivalent qualifications (or working towards them)
- A professional, empathetic approach to client relationships
- Experience in account management or market profiling is a plus
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- You will join an appropriate incentive (bonus) scheme
- Fully funded company vehicle or cash in lieu allowance
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support:
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
Other benefits:
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
- Discounts on various products and services
This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
Next steps for you:
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Executive MCL Adjuster / Surveyor in Glasgow employer: Sedgwick Claims Management Services Ltd
Sedgwick Claims Management Services Ltd is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working options and a comprehensive training programme, employees are empowered to excel in their roles while enjoying benefits such as private healthcare and a self-invested personal pension scheme, making it a rewarding place to build a career in Lee-on-the-Solent.
Contact Details:
Sedgwick Claims Management Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Executive MCL Adjuster / Surveyor in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out as someone who genuinely cares about the position.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the Executive MCL Adjuster role. Keep it concise but impactful, showcasing your problem-solving skills and customer focus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Executive MCL Adjuster / Surveyor in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Executive MCL Adjuster role. Highlight your experience with major and complex commercial property claims, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in the past. We’re looking for someone who can navigate challenges with ease, so share those success stories that demonstrate your proactive mindset.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our amazing team!
How to prepare for a job interview at Sedgwick Claims Management Services Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of major and complex commercial property claims. Be ready to discuss specific cases you've handled, showcasing your problem-solving skills and how you supported clients through challenging situations.
✨Showcase Your Communication Skills
As an Executive MCL Adjuster, excellent communication is key. Prepare to demonstrate how you listen actively, explain complex information clearly, and negotiate effectively. Consider using examples from your past experiences to illustrate these skills.
✨Demonstrate Empathy and Professionalism
This role requires a professional and empathetic approach. Think about times when you've had to manage sensitive client relationships and be prepared to share those stories. Highlight how you maintained professionalism while being supportive.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle crises. Practice responding to hypothetical situations related to claims management, showing your proactive mindset and adaptability in prioritising tasks under pressure.
