Desktop Senior Liability Adjuster/Liability Adjuster/Liability Claims Handlers
Desktop Senior Liability Adjuster/Liability Adjuster/Liability Claims Handlers

Desktop Senior Liability Adjuster/Liability Adjuster/Liability Claims Handlers

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage and settle liability claims while providing support to claimants.
  • Company: Sedgwick is a global leader in insurance claims management, dedicated to caring for people.
  • Benefits: Enjoy flexible working, competitive salary, private healthcare, and generous holiday allowance.
  • Why this job: Make a meaningful impact while growing your career in a supportive and inclusive environment.
  • Qualifications: Experience in liability claims preferred; training provided for motivated candidates.
  • Other info: Join a top-rated workplace with extensive training opportunities and a commitment to diversity.

The predicted salary is between 36000 - 60000 £ per year.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Be the calm voice claimants rely on to get their lives back on track.

Job Location: UK wide

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Desktop Senior Liability Adjuster/Liability Adjuster/Liability Claims Handlers anywhere in the UK. We are looking for dedicated desktop liability adjusters/claims handlers to join our team. You will manage EL/PL injury, disease, and/or Third-Party Property Damage claims with flexible working arrangements, including hybrid options. While liability claims experience is required for some roles, we also welcome First Party Property claims handlers seeking a career change, with full training provided.

This technical role involves investigating policy and legal liability, settling claims for our Insurer and Corporate clients, and handling third party injury and/or public liability property damage claims independently and under referral. You will investigate allegations against policyholders, provide detailed advice on liability, collate relevant information, identify fraud risks, maintain proactive contact with all parties, manage litigation where appropriate, and ensure accurate maintenance of databases and correspondence.

With one of the largest teams of liability experts in the world, Sedgwick supports and resolves property, general, auto, product and professional liability claims, and helps our clients maintain brand protection in times of crisis.

The skills you will have when you apply:

  • Thorough knowledge of current case law, common law/statutes, and regulations.
  • Insurance qualifications are desirable, but relevant experience is equally valued.
  • Strong team working and collaboration skills.
  • Good understanding of insurance law and policy wording interpretation.
  • Knowledge of contract, statute, and civil liability.
  • Strong investigation skills and attention to detail.
  • Ability to work with corporate clients, small businesses, insurers, and brokers.
  • Influencing skills to gain agreement on proposals and ideas.
  • Effective listening and empathetic response skills.
  • Clear and concise communication skills.
  • Motivation to provide prompt, efficient, and personalized service to both external and internal customers.

What we’ll give you for this role:

  • Competitive salary taking into account skills, experience and qualifications
  • Fully funded company vehicle or cash in lieu allowance
  • A Self Invested Personal Pension Scheme (SIPP)
  • Holiday allowance of 25 days plus bank holidays
  • Flexible working from our office or your home
  • Private healthcare plan (including pre-existing conditions)
  • Life assurance
  • Employee assistance programme for employee wellbeing
  • Group Income Protection
  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
  • Discounts on various products and services

This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we’d be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Desktop Senior Liability Adjuster/Liability Adjuster/Liability Claims Handlers employer: Sedgwick Claims Management Services Ltd

At Sedgwick, we prioritise the well-being of our employees, offering a culture of care that supports mental, physical, and professional growth. With flexible working arrangements, comprehensive training through Sedgwick University, and a commitment to diversity and inclusion, we empower our Desktop Senior Liability Adjusters and Claims Handlers to make a meaningful impact while enjoying a competitive salary and extensive benefits. Join us in shaping the future of the insurance industry in a supportive and dynamic environment across the UK.
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Contact Detail:

Sedgwick Claims Management Services Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Desktop Senior Liability Adjuster/Liability Adjuster/Liability Claims Handlers

✨Tip Number 1

Familiarise yourself with the latest developments in insurance law and liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a constantly evolving field.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who work in liability claims. Attend relevant events or join online forums to connect with others and gain insights that could give you an edge in your application.

✨Tip Number 3

Prepare for potential interview questions by practising your responses to common scenarios faced by liability adjusters. Think about how you would handle specific claims situations and be ready to discuss your thought process.

✨Tip Number 4

Showcase your soft skills, such as empathy and communication, during the interview process. These are crucial for a role that involves dealing with claimants and corporate clients, so be prepared to provide examples of how you've effectively used these skills in past experiences.

We think you need these skills to ace Desktop Senior Liability Adjuster/Liability Adjuster/Liability Claims Handlers

Thorough knowledge of current case law
Understanding of common law/statutes and regulations
Insurance qualifications (desirable)
Strong team working and collaboration skills
Good understanding of insurance law and policy wording interpretation
Knowledge of contract, statute, and civil liability
Strong investigation skills
Attention to detail
Ability to work with corporate clients, small businesses, insurers, and brokers
Influencing skills to gain agreement on proposals and ideas
Effective listening and empathetic response skills
Clear and concise communication skills
Motivation to provide prompt, efficient, and personalised service

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Desktop Senior Liability Adjuster position. Familiarise yourself with the key skills mentioned in the job description, such as knowledge of insurance law and strong investigation skills.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your liability claims handling experience, attention to detail, and any insurance qualifications you may have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background makes you a great fit for Sedgwick. Mention specific examples of your past work that demonstrate your ability to manage claims and provide excellent customer service.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing sensitive claims.

How to prepare for a job interview at Sedgwick Claims Management Services Ltd

✨Understand the Role

Make sure you have a solid grasp of what a Desktop Senior Liability Adjuster does. Familiarise yourself with the key responsibilities, such as managing EL/PL injury claims and understanding insurance law. This will help you answer questions confidently and demonstrate your suitability for the role.

✨Showcase Your Investigation Skills

Since this role involves investigating claims, be prepared to discuss your previous experiences in detail. Highlight specific examples where you've successfully gathered information, identified fraud risks, or managed litigation. This will show your potential employer that you have the necessary skills for the job.

✨Emphasise Team Collaboration

Sedgwick values strong team working and collaboration skills. Be ready to share examples of how you've worked effectively within a team in the past. Discuss any challenges you faced and how you overcame them, showcasing your ability to contribute positively to a team environment.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or the specifics of the role. This shows your genuine interest in the position and helps you determine if Sedgwick is the right fit for you.

Desktop Senior Liability Adjuster/Liability Adjuster/Liability Claims Handlers
Sedgwick Claims Management Services Ltd
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