Desktop Liability Adjuster/Liability Claims Handlers

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Job Location: UK wide

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.

If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Be the calm voice claimants rely on to get their lives back on track.

We have a fantastic opportunity for Desktop Liability Adjuster/Liability Claims Handlers anywhere in the UK. We are looking for dedicated desktop liability adjusters/claims handlers to join our team. You will manage EL/PL injury, disease, and/or Third-Party Property Damage claims with flexible working arrangements, including hybrid options. While liability claims experience is required for some roles, we also welcome First Party Property claims handlers seeking a career change, with full training provided.

This technical role involves investigating policy and legal liability, settling claims for our Insurer and Corporate clients, and handling third party injury and/or public liability property damage claims independently and under referral. You will investigate allegations against policyholders, provide detailed advice on liability, collate relevant information, identify fraud risks, maintain proactive contact with all parties, manage litigation where appropriate, and ensure accurate maintenance of databases and correspondence.

With one of the largest teams of liability experts in the world, Sedgwick supports and resolves property, general, auto, product and professional liability claims, and helps our clients maintain brand protection in times of crisis.

The skills you will have when you apply:

• Thorough knowledge of current case law, common law/statutes, and regulations.
• Insurance qualifications are desirable, but relevant experience is equally valued.
• Strong team working and collaboration skills.
• Good understanding of insurance law and policy wording interpretation.
• Knowledge of contract, statute, and civil liability.
• Strong investigation skills and attention to detail.
• Ability to work with corporate clients, small businesses, insurers, and brokers.
• Influencing skills to gain agreement on proposals and ideas.
• Effective listening and empathetic response skills.
• Clear and concise communication skills.
• Motivation to provide prompt, efficient, and personalized service to both external and internal customers.

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications
• Fully funded company vehicle or cash in lieu allowance
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we’d be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

About Us: Taking care of people is at the heart of everything we do. Caring counts. Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts.