Commercial Property Claims Technician

Commercial Property Claims Technician

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Job Location: Remote with some travel to London/South Coast. Job Type: Permanent. Remuneration: Competitive salary taking into account skills, experience and qualifications.

Your key responsibilities will involve triaging new claims, arranging the initial Loss Adjuster visit and supporting customers, suppliers, Insurers and brokers throughout the life of a claim. The role requires both empathy and initiative - clear communication helps customer's feel supported, while independent thinking keeps claims moving forward. Your key responsibilities will include acting as a contact point for customers and suppliers, managing claims, information, and supplier projects, and helping to control costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology. This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person.

The skills you will have when you apply

• Experience in managing claims across multiple clients: Previous experience in a claims environment is essential.
• Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved.
• Commitment to professional development: A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential.

The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role

What we'll give you for this role

• Remuneration & more
• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Health & support Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Wellbeing and digital GP apps
• Group Income Protection
• Other benefits
• Voluntary flexible benefits - green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
• Discounts on various products and services

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see