Building Surveying Operations Manager

Building Surveying Operations Manager – London, Permanent

We are recruiting a Building Surveying Operations Manager to lead a diverse team of surveyors across domestic and commercial properties that have suffered damage from insured perils such as fire, flood, water escape and impact. Projects typically range in value from £50k to £1m.

Key Responsibilities

• Mentor, train and develop the surveyor team.
• Ensure targets for client service, technical reporting and quality are met.
• Lead the team to deliver excellent customer care.
• Develop and meet financial targets and understand how to influence financial outcomes.
• Act as liaison with internal and external clients, understanding their requirements.
• Build collaborative relationships with other product lines and Loss Adjusting teams.
• Identify and bring along non‑insurance clients where possible.

Qualifications

• Demonstrable management skills and confidence to lead a high‑performing team.
• Excellent written and verbal communication skills; experience hosting meetings remotely and in person.
• Strong building construction knowledge; experience supporting a team in technical queries and development.
• MRICS/MCIOB or working towards a relevant chartered qualification; entry requirement of a Building Surveying degree or equivalent and a commitment to pursue chartership.
• Valid UK driving licence and ability to drive to appointments within the area of responsibility.

Benefits

• Competitive salary based on skills, experience and qualifications.
• Company car scheme or cash allowance.
• Incentive scheme linked to company and individual performance.
• Self‑invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from office or home.
• Private healthcare plan, including pre‑existing conditions.
• Employee assistance programme.
• Life assurance, group income protection and other voluntary benefits such as green car scheme, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing and digital GP applications.
• Discounts on various products and services.

Sedgwick is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.