Average Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

The Average Adjuster is a specialist technical role, supporting shipowners, insurers and brokers worldwide in the resolution of marine insurance claims. You’ll be the trusted advisor, guiding clients through complex claims processes, interpreting policy wordings, and calculating policy liabilities. Each day brings a new challenge: analysing intricate facts, adjusting claims to reach correct and equitable settlements using knowledge of relevant insurance law and adjusting practice and collaborating with legal and industry experts to identify and resolve disputes should they arise. The role demands both analytical rigour and empathy—clear communication reassures clients, while independent judgment ensures fair outcomes.

Imagine being the steady hand after a vessel suffers a major casualty. You’ll clarify complex principles to clients and have underwriters commending your expertise and professionalism. It’s a chance to make a real impact in the marine insurance sector, one measured decision at a time.

Whether working from our central London office or remotely, you’ll be part of a collaborative, supportive global team. We offer comprehensive training to develop your technical skills, and the opportunity to earn prestigious industry qualifications (such as Fellowship of the Association of Average Adjusters). It’s a perfect fit for those who thrive on variety, enjoy problem-solving and want to build a rewarding career in a dynamic, international and well-respected environment.

The skills you will have when you apply:

• Experience in marine claims adjusting: Prior experience in marine insurance, claims handling, or average adjusting is essential.
• Excellent communication skills: You’ll liaise with shipowners, insurers, brokers, and legal professionals. You’ll explain complex details clearly and negotiate fair settlements for all parties.
• Analytical and detail-oriented: You’ll interpret policy wordings, calculate claims, and ensure accuracy in all documentation.
• Conscientious and hard working: You strive for high standards and are adaptable during periods of high claim volumes.

The skills that will be developed once working:

• Comprehensive Training: You’ll receive all the specialist training needed to excel in your role.
• Professional Development: We are committed to supporting your progress towards industry qualifications, including Fellowship of the Association of Average Adjusters.

What we’ll give you for this role:

• Competitive salary based on skills, experience, and qualifications
• Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working arrangements

Health & support:

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Group Income Protection
• Employee assistance programme for wellbeing

Other benefits:

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn’t just a position, it’s a pivotal role in shaping the marine insurance industry. At our firm, you’ll be working behind the scenes for some of the world’s largest and most respected shipowners, managers, marine insurers and brokers, helping to resolve complex claims every year. You’ll also be an architect of tomorrow’s marine insurance landscape, with access to industry-leading training and development programs. You’ll join a community passionate about making a difference, where every role contributes to a larger mission: protecting global trade and shipping. This isn’t just a job; it’s an opportunity to shape the future of marine insurance.

Next steps for you:

If you’re unsure whether you have all the skills needed, do apply – we welcome all backgrounds, from seasoned professionals to those returning to the workforce, and everyone in-between. We are proud to have a zero tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual or in-person).