At a Glance
- Tasks: Lead a team of Sustainability Coordinators and drive operational excellence in sustainability initiatives.
- Company: Join Sedex, a global leader in sustainable supply chain solutions.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Be part of a culture that values respect, creativity, and results.
- Why this job: Make a real impact on global sustainability while developing your leadership skills.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
About Sedex
Sedex is a trusted partner for over 100,000 businesses worldwide, helping them create socially and environmentally sustainable supply chains .
Through our platform's powerful data insights and expert guidance, we simplify the management, assessment, and reporting of sustainability performance.
Our Vision is to be a leader in making global supply chains more socially and environmentally sustainable.
Our Mission is to provide data-driven insights, accessible tools, and exceptional services that support businesses in improving environmental, social, and governance (ESG) performance and outcomes.
The role
The
Sustainability Coordinator Team Lead and Operations will provide day-to-day leadership, coaching and support to an allocated group of Sustainability Coordinators while also taking ownership of several team-wide operational and development activities.
The role will be responsible for supporting consistent service quality, improving team knowledge and ways of working, coordinating employee induction, developing the Flexible Offering proposition, maintaining effective reporting tools and supporting wider team engagement.
The role holder will work closely with Sustainability Coordinator management, Account Managers, Client Operations Specialists, New Business, Sales, Data and other internal teams.
Responsibilities
- Provide line management support to an assigned group of Sustainability Coordinators.
- Conduct regular one-to-one meetings and support team members with their performance, professional development and wellbeing.
- Set clear expectations and monitor progress against individual objectives.
- Support effective workload and capacity management across the direct-reporting group.
- Coach team members and provide guidance on client delivery, stakeholder management and internal processes.
- Identify individual and team development needs and coordinate suitable training, shadowing and knowledge-sharing opportunities.
- Support probation reviews, regular performance reviews and individual development planning.
- Lead the induction process for new starters and implement improvements to the existing onboarding programme.
- Manage and coordinate the content of team meetings, including ice-breakers, best-practice sessions, collaborative round-table discussions and presentations from other teams.
Ensure team members are kept informed of upcoming meetings, events and planned content.
- Organise and maintain the team’s shared space, ensuring that materials remain current, accessible and well-structured including project and contract collateral, templates, guidance documents, best-practice examples, presentations and recordings.
- Maintain the Sustainability Coordinator contract-reporting tool, including liaising with the Finance team regarding incoming payments, contract dates, renewals and potential commercial opportunities
- Lead the development and continuous improvement of flexible service offerings in response to client demand, working with relevant internal stakeholders to identify needs, shape appropriate solutions and support their implementation.
- People Skills
Skills, Knowledge and Experience
- Proven people-management or team-lead experience, including responsibility for coaching, performance support and employee development.
- Strong interpersonal and communication skills, with an inclusive and culturally aware approach and the ability to build trusted relationships at all levels.
- Confidence in providing constructive feedback, managing sensitive conversations and supporting appropriate escalation.
- Strong stakeholder-management and collaboration skills across different teams and functions.
- Experience coordinating induction, onboarding, training or knowledge-sharing activities.
- Strong organisational, prioritisation and problem-solving skills, with the ability to manage multiple responsibilities, exercise sound judgement and drive continuous improvement.
- Technical Skills
- Good working knowledge of Microsoft Office, including Outlook, Word, Excel and Power Point.
- Experience maintaining reporting tools, trackers and accurate operational or commercial information.
- Ability to use data to monitor performance, identify trends and support decision‑making.
- Knowledge of the Sedex platform and experience with reporting are desirable.
- Knowledge of Power BI or other reporting and data‑visualisation tools is desirable.
- Our culture
At Sedex, our approach to business and culture is firmly rooted in our core values, which guide everything we do:
- Respect Each Other: We believe that a foundation of mutual respect is essential to creating a positive and inclusive environment.
- Customer-Driven: We are passionate about delivering exceptional value to our customers.
By listening to their needs, understanding their challenges, and continuously adapting our solutions, we aim to empower them to achieve their sustainability goals and drive positive change in their supply chains.
- Thinking
Creatively: Innovation is at the heart of our work.
We encourage creative problem-solving and embrace new ideas that challenge the status quo.
This mindset allows us to continuously improve our products and services, offering fresh and effective solutions to complex sustainability and ethical sourcing issues.
- Take
Ownership: We empower our team members to take responsibility for their actions and outcomes.
Every person at Sedex is encouraged to own their work, make decisions with confidence, and contribute proactively to the success of the team and the business.
- Deliver Results: We are results-oriented and committed to delivering tangible, impactful outcomes for our customers, our business, and society at large.
- Privacy Policy
Sedex is committed to protecting the privacy of its website users and members.
Sedex uses any personal information you submit to us in accordance with this policy.
The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully.
Sedex is the data controller in relation to any personal information you submit.
Click here to view our privacy policy.
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SC Team Lead and Operations employer: Sedex
Sedex is an exceptional employer that champions sustainability and innovation in the heart of London. With a dynamic work culture that fosters collaboration and personal growth, employees are encouraged to develop their skills while making a meaningful impact in the sustainability sector. The hybrid work model offers flexibility, allowing team members to balance their professional and personal lives effectively.
StudySmarter Expert Advice🤫
We think this is how you could land SC Team Lead and Operations
✨Dive into Environmental Networks
Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like Sedex that might not be advertised widely.
✨Show Your Passion with Projects
Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like Sedex that you're proactive and serious about the field.
✨Seek Out Green Job Boards
Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like Sedex. Keep an eye out for their aggregation of listings!
✨Let Your Online Presence Shine
Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like Sedex when they search for candidates.
We think you need these skills to ace SC Team Lead and Operations
Some tips for your application 🫡
Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with Sedex's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for SC Team Lead and Operations.
Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.
Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!
Research Sedex and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that Sedex is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of SC Team Lead and Operations.
How to prepare for a job interview at Sedex
✨Brush Up on Environmental Legislation
Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with Sedex.
✨Showcase Your Experience with Sustainability Projects
When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at Sedex.
✨Familiarity with Tools and Software
Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!
✨Connect Your Values with the Company's Mission
Full-time roles are all about team fit, so it’s important to align your personal values with those of Sedex. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.
