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- Tasks: Maintain and service fire and security systems, ensuring compliance and system integrity.
- Company: Trinity Fire & Security Systems, a leader in safety solutions.
- Benefits: Competitive salary, uncapped commission, paid overtime, and 23 days holiday.
- Why this job: Join a skilled team and make a real difference in safety and security.
- Qualifications: Experience with fire, security, and CCTV systems; strong problem-solving skills.
- Other info: Ongoing training and career development opportunities available.
The predicted salary is between 34800 - 86800 £ per year.
Trinity Fire & Security Systems are seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance.
You’ll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you’ll be supported by dedicated service administrators and technical specialists.
What’s in it for you?
- Regional work – enjoy a better work-life balance.
- Uncapped commission & enhanced overtime – your effort truly pays off.
- Ongoing training with leading brands like Gent, Notifier, Protec, and Baldwin Boxall.
- Career progression – we invest in our engineers for the long term.
Key responsibilities
- Deliver planned maintenance and reactive service calls to Fire and Security systems.
- Communicate effectively with customers, providing updates and technical insights.
- Identify and carry out remedial works and small installations in line with service guidance.
- Maintain accurate records of service and performance.
Systems You’ll Work With
- Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
- CCTV: HikVision, Avigilon, Dahua
- Intruder: Galaxy, Texecom
- Access Control: Paxton, Honeywell, Gallagher
What we’re looking for
- Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
- Strong diagnostic and problem-solving abilities.
- Excellent communication and customer service skills.
- Basic electrical safety training (ECA) and sound technical understanding of building services.
What Trinity Offers
- Competitive base salary with uncapped commission and paid overtime.
- 23 days’ holiday, increasing with service, plus bank holidays.
- Company vehicle and fuel card.
- Employee Discount Programme – savings across 800+ retailers.
- Pension via Royal London, Life Assurance, and Employee Assistance Programme.
- Referral bonus of up to £2,000.
- Ongoing training and career development opportunities.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Fire Alarm Service Engineer in Newcastle upon Tyne employer: & Security Systems Ltd
Contact Detail:
& Security Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific systems like Gent or HikVision, make sure to highlight that in conversations. Bring along any certifications or training you've completed to back up your expertise when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to fire alarm systems and CCTV. Practice explaining your problem-solving process clearly, as communication is key in this role. We want you to shine when it comes to showcasing your knowledge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s get you on board!
We think you need these skills to ace Fire Alarm Service Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems, especially the specific brands mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about working in fire and security systems. Share any relevant experiences that showcase your problem-solving abilities and customer service skills.
Show Off Your Technical Skills: In your application, don’t forget to mention any technical training or certifications you have, especially related to electrical safety or the systems we work with. This will help us see your fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at & Security Systems Ltd
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, like Gent, Notifier, and HikVision. Being able to discuss these systems confidently will show your technical knowledge and readiness for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you successfully diagnosed and resolved issues with fire or security systems. This will demonstrate your strong diagnostic abilities and how you can add value to their team.
✨Communicate Effectively
Practice articulating complex technical information in a way that’s easy for customers to understand. Good communication is key in this role, so be ready to showcase your customer service skills during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to training and career progression. This shows your interest in long-term growth and helps you gauge if the company aligns with your career goals.